Program Manager - Phoenix Landing

Job Description

Job Description

Position Summary

The Program Manager directs and coordinates all daily operations with the collaboration of the Executive Team. Provide vision and leadership in long-range planning to ensure continuity of the program. Proven ability to cope with conflict, stress, and crisis situations through effective problem-solving and mediation skills. Oversee compliance to established budgets, policies, procedures, and guidelines. The Program Manager will be responsible for producing reports on program goals, managing day to day operations, staff management, and ensuring the overall vision of the program is achieved.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

Provide leadership and management to ensure that the mission and core values of the Company are put into practice.

Analyzes unit operating practices such as record keeping systems, forms control, office layout, and personnel requirements,;

Creates new systems or revises established procedures

Upholds operating policies and procedures

Coordinates collection and preparation of financial and operations reports

Participates in interviewing job applicants and conducts orientation of new employees

Responsible for management of staff schedule

Responsible for performance management and discipline of staff

Locates and compiles information; formats reports, graphs, tables, records and other sources of information

Assists with special events planning

Operates personal computer to access e-mail, electronic calendars, and other basic office support software

Exercises administrative judgment and assumes responsibility for decisions, consequences, and results impacting staff, costs, and / or quality of service within the functional are.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Bachelor’s Degree in Human Services or Business fields preferred. Education may be substituted by relevant management experience on a year for year basis.

Minimum 1 year experience with program management and compliance including staff onboarding, staff training, scheduling, budget management, and progressive discipline.

Documented success in progressive responsibility positions preferred

Understanding of the Fresno County Department of Social Services and Fresno County Department of Behavioral Health is desirable