Pace Center Secretary

NeighborHealth PACE Center Position

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Position Summary: Responsible for supporting the daily operations of the PACE Center. Main responsibilities include greeting, scheduling, data entry, telephone triage maintenance of medical records, supply ordering and environmental duties in support of the PACE site.

Essential Duties & Responsibilities:

• Responsible for ensuring completion of scheduling and general reception tasks to ensure the smooth functioning of the PACE center.
• Scheduling and rescheduling PACE center appointments in EPIC.
• Notifying participants or family of appointments and arrangements.
• Oversees the coordination of all transportation arrangements and changes for PACE center attendance and external appointments.
• Answers phone calls and triages appropriately utilizing staff messaging and telephone encounters for all PACE Center staff.
• Serves as a vital link between the team, participants and families.
• Manages data entry and medical records functions for the site.
• Responsible for a variety of department and environmental duties.

Qualifications and Requirements:

• HS Diploma/GED required.
• One to two years administrative experience in a medical setting required.
• Ability to work well in a fast-paced, multi-functional environment.

Pay Range: $18 up to $27 based on experience

EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

Medical & Dental Coverage, Life and Disability Insurance, Privileges at Boston Medical Center for Providers, 401(K) Retirement Plan, Educational Assistance, Flexible Spending & Transportation Accounts, Paid Holidays, Vacations, Sick and Personal Time, A Generous Staff Development Benefit, Excellent Malpractice Coverage, A Designated Medical Staff Office for Physician Support, Free Parking, and much more