Banquet Captain : Part Time Openings

Overview

The Special Events Banquet Captain is responsible for the training and coordination of the Special Events service staff, as well as the set-up, execution and breakdown of all events, in an effort to deliver outstanding guest service and financial profitability.

The hiring rate for this position is $30.00 per hour. Please apply to learn more about the benefits of working for the CIA.

Responsibilities

• Works with Special Events Sales Manager and Special Events Coordinator to complete set-up, execution and breakdown for all events.
• Maintains the CIA service guidelines for professional service.
• Oversees service staff during set-up, service and breakdown of events to ensure a superior guest experience.
• Assists with planning and executing the sequence and timing of dining room service during events.
• Assists in orientation, training and development of new service staff members in accordance with established service standards.
• Fine tunes dining room set-up in terms of flow, tabletop layout, silver and glass set, and service stations.
• Responsible for exceptional guest satisfaction during events, including but not limited to greeting guests, seating, identifying VIPs and expediting special requests.
• When appropriate attends and contributes to weekly service meetings to plan for upcoming events.
• Assists with the preparation of post-event reports at the conclusion of each event.
• Provides feedback concerning staff performance and development.
• Follows and enforces all departmental policies and procedures.
• Any and all other duties as assigned.

Required Qualifications

Education :

Experience :

Licenses / Certifications :

Preferred Qualifications

Required Skills

Working Conditions

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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