Water Systems-Administrative Assistant II

Water Systems-Administrative Assistant II

The City of Watertown is looking for an Administrative Assistant to join the Water Systems team. This position serves as the first contact for citizens of Watertown that have questions about their Water services.

Candidates will provide customer service by answering and directing calls, greeting visitors, and resolving or referring to inquiries. Responsibilities will also include coordinating department schedules and work orders for staff. Candidates will also prepare and process mail, requisitions, communicate social media updates, and customer communications. Accurate record management in department databases and computer systems is essential for this role. Success in this position requires candidates to demonstrate strong critical-thinking skills, sound judgment, familiarity with relevant PSC, DNR, and Wisconsin administrative codes.

Requirements : 2 years of post high school education (e.g. Associate's Degree); 2+ years of relevant experience; or Post-high school education may be substituted with additional experience in the related skills in a utilities company or related industry. Proficient in MS Office, accounting software, and database systems. Excellent verbal and written communication skills. Strong organizational, time management, and multitasking skills. Attention to detail and accuracy. Ability to work independently and as part of a team. Knowledge of utility operations, equipment, and regulations.

Wage range is $22.16-24.06 DOQ.

Apply online at www.watertownwi.gov

Application Deadline : Wednesday December 3, 2025

Equal Opportunity Employer

Employment based on Pre-Employment Drug & Alcohol Testing