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User Experience Researcher
User Experience ResearcherInsight Global • Philadelphia, PA, United States
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User Experience Researcher

User Experience Researcher

Insight Global • Philadelphia, PA, United States
14 days ago
Job type
  • Full-time
Job description

Senior UX Researcher I

Are you passionate about uncovering user needs—even those they can’t articulate? Do you thrive collaborating with designers, PMs, and engineers, transforming research findings into innovative solutions? Join our forward-thinking Clinical Solutions team as a UX Researcher, where you’ll help shape the future of clinical decision support.

Role Overview :

As a UX Researcher supporting our clinical decision-making tools, you’ll play a pivotal role in ensuring our products meet real-world user needs. You’ll conduct impactful research, analyze large datasets of unstructured written text, and collaborate closely with cross-functional teams. Your insights will guide the development of solutions that deliver trustworthy, relevant information within clinical workflows. Compensation : $50-$65 / hour. Exact compensation may vary based on several factors, including skills, experience, and education.

We're seeking a skilled UX Researcher with the following capabilities :

Problem-Solving & Strategy :

  • Collaborate with your squad to explore problems from multiple perspectives, especially those involving large-scale text data.
  • Align research solutions with product strategy to ensure our tools meet user and business needs.
  • Apply appropriate research methods—including qualitative analysis, thematic coding, and natural language processing techniques—to analyze unstructured text data.

Research Leadership & Execution :

  • Develop an evidence-based research strategy leveraging large datasets, in partnership with designers, PMs, engineers, and data scientists.
  • Model excellence in user-centered research processes, especially in the context of data-driven insights from text analysis.
  • Advocate for UX research best practices, particularly for research involving large-scale and unstructured text data.
  • Efficiently iterate research within two-week sprint cycles, sharing actionable findings with your team.
  • Use data to define and track key metrics, providing clear, data-driven insights to guide product development.
  • Customer Focus :

  • Acquire a thorough understanding of customer use cases and ensure their needs are addressed, using insights derived from large-scale text data.
  • Gain deeper knowledge of market segments and competitors, especially in the context of clinical decision support tools.
  • Requirements :

  • Proven experience in UX research, including designing and executing studies involving large datasets of unstructured written text.
  • Strong skills in qualitative and quantitative research methods, including text analysis, coding, natural language processing, and synthesis.
  • Experience collaborating with cross-functional teams (designers, PMs, engineers, data scientists).
  • Proficiency in at least one coding language commonly used for text data analysis (such as Python or R).
  • Ability to communicate complex findings clearly and advocate for user-centered design.
  • Familiarity with healthcare is a plus.
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    User Experience Researcher • Philadelphia, PA, United States

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