High School Work Study Program - Product Support (Golf)

Overview

We are seeking a full-time Product Support Specialist – High School Seasonal in our Salem, OR location. In this role, you will be responsible for developing skills in customer service, product knowledge and technical troubleshooting in order to resolve issues for Garmin customers related to products, services, orders and other areas as needed.

Essential Functions

• Work with mentor to develop skills to resolve customer inquiries and requests regarding products, orders, pricing and other services offered
• Develop a working understanding of Product Support systems and resources
• Accurately and timely enter notes regarding customer inquiries and issues
• Develop and maintain department and company image and philosophy to the public
• Become highly knowledgeable in the specifications, capabilities and operation of Garmin products and on policies, procedures, and product offerings
• Monitor, document and report improvement needs in Garmin equipment, systems, procedures, training and other relevant areas
• Work a consistent and reliable schedule as identified by management

Basic Qualifications

Desired Qualifications

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.

This position is eligible for Garmin's seasonal associate benefits. Details can be found here : Garmin Seasonal Benefits

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