Join Schroeder Moving as a Driver Manager / Dispatcher. This onsite role gives you the chance to showcase your problem solving-solving skills while working with a team of dedicated professionals in a dynamic environment. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, and Personal Time Off.
POSITION SUMMARY
The Driver Manager / Dispatcher is responsible for coordinating and overseeing the daily operations of drivers to ensure efficient, safe, and timely transportation of goods. This role involves scheduling routes, monitoring driver performance, ensuring compliance with FMCSA regulations, and serving as the main communication link between drivers, customers, and management.
KEY RESPONSIBILITIES
Dispatch & Scheduling
- Register, assign, schedule and coordinate drivers and equipment for delivery
- Monitor routes in real-time and adjust schedules as needed for delays, breakdowns, etc.
- Invoice customers in timely fashion
Driver Management
Supervise and support drivers, ensuring adherence to safety policies, driving regulations, and company standardsMaintain driver logs, hours-of-service records and performance dataConduct regular check-ins with driversManage onboarding process with new hiresCommunication & Coordination
Serve as the main point of contact between drivers, customers and internal departmentsRelay job details, route information, and updates to drivers clearly and promptlyHandle customer inquiries, complaints, and service updates professionallyWork to minimize service disruptions due to unforeseen circumstanceCompliance & Reporting
Ensure compliance with DOT / FMCSA and company safety policiesMaintain accurate records of deliveries, incidents and vehicle maintenancePrepare reporting on fleet activity to measure performance