Lead Logistics Support / Field Service Representative

Lead Logistics / Field Support Representative

Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Are you ready for your next career challenge? Leidos Defense Systems Sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world's toughest security challenges for customers with "can't fail" missions. Leidos Land Systems has an exciting opportunity for a Lead Logistics / Field Support Representative. This position can be remote or based in Huntsville, AL. The successful candidate will be part of an end-user embedded, multidisciplinary, Contractor Logistics Support (CLS) team with the Indirect Fire Protection Capability (IFPC Inc 2) Enduring Shield missile defense system. This position assists the end-user in the on-site, day-to-day operation and maintenance of the Enduring Shield Launcher / Interceptor solution, and other peculiar equipment in accordance with established documentation. This position will assist the end-user in their performance of Field-Level tasks and perform all Sustainment-Below-Depot Level Enduring Shield peculiar tasks. The successful candidate will perform all duties under minimal supervision and cross-train within the team to gain proficiency in working with other elements of the Enduring Shield Launcher / Interceptor solution. This position is designated as Mission Essential with follow-on phase requirements for worldwide deployments, incorporating deployment training, military exercise participation, and other related training for the area of operations. The successful candidate may support military movement to a potentially hazardous zone, support any and all lead up events, working overtime and nonstandard shifts, as necessary.

Responsibilities Include :

• Support the customer in managing and monitoring the maintenance and sustainment program to include, but not limited to : scheduling and conducting services, HW configuration, HW / SW troubleshooting, and HW / SW installation.
• Contribute to Root Cause Analysis and failure troubleshooting that are above the level of the end-user to include, but not limited to : software, hardware, interconnecting cabling, electrical system, and networks.
• Recommend courses of action to the customer, end-user, and peers based on experiential knowledge.
• Create, update, and complete Work Orders with timely professionalism and verify the completeness and accuracy of maintenance reports.
• Demonstrate proficiency in reading and comprehending electrical and mechanical drawings.
• Handle and inspect electrostatic sensitive devices.
• Support ongoing training programs through collaboration with our technical trainers to ensure highly trained and competent service members.
• Understand the customer's expectations and perceptions in order to provide the best support possible; focusing on mission, values, and goals.
• Establish trust and confidence by creating and maintaining open, candid lines of communication with the customer, end-user, and partner companies & agencies.
• Demonstrate discipline, adaptability, attention to detail, sound judgement, initiative, and ability to foster collaboration.
• Must be familiar with Authorized Government Services (AGS) for Government Furnished Services (GFS) that are provided to Contractors Authorized to Accompany the Force (CAAF).
• Must know OCONUS protocols for CAAF.
• Must know Contractor SOFA Designation Request Process.
• Must be familiar with Domicile requirements :
• Temporary Lodging
• Long Term Lodging
• Must be familiar with EWW Time Cards.
• Must be familiar with Taxation strategies for OCONUS assignments.

Basic Qualifications :

Preferred Qualifications :

Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."