Senior Web Content Specialist

Job Title

Senior Web Content Specialist at Oakton College

Location

Des Plaines, IL

Category

Staff

Posting Date

Wed Oct 15 2025

Basic Function and Responsibility

Reporting to the Senior Manager of Digital and Web Strategy, the Senior Web Content Specialist plays a vital role in shaping Oakton College's digital presence. This position oversees the content of the public website, manages the web governance process, and empowers the college community to contribute effectively to the site.

As part of the Marketing and Communications team, the Senior Web Content Specialist ensures that Oakton's website reflects the College's brand and mission, and serves as an accessible, inclusive, user-friendly, and engaging experience for students, employees, and community members. This role champions web accessibility standards (WCAG compliance) and universal design principles, ensuring all users regardless of ability can fully engage with Oakton's digital environment.

The Senior Web Content Specialist supports and implements digital content strategies aligned with the College's strategic priorities, working across departments to tell Oakton's story, connect users to opportunity, and deliver on a modern, student-centered, and accessible web experience.

Duties and Responsibilities

• Develop, deploy, and manage a wide array of college and stakeholder content on Oakton's public website, ensuring timeliness, accuracy, and alignment with brand and accessibility standards.
• Distill complex information into clear, engaging, and accessible messaging tailored to diverse target audiences.
• Champion digital accessibility by leading collegewide efforts (in collaboration with the Senior Manager of Digital Strategy), including WCAG compliance, PDF remediation, regular accessibility audits, and universal design practices.
• Train and support content contributors across campus, enforcing governance, accessibility best practices, and inclusive web writing standards.
• Partner with the web team to monitor and approve changes in Cascade CMS, ensuring both technical accuracy and accessibility compliance.
• Conduct routine audits of web content for accuracy, transparency, accessibility, and overall quality; advise stakeholders on improvements.
• Develop and execute SEO and keyword strategies, balancing search optimization with accessible and inclusive content practices.
• Collaborate with the Marketing and Communications team to strengthen Oakton's digital presence, ensuring equitable access to information.
• Create and maintain documentation and deliver training for web editors that highlights governance and accessibility as shared responsibilities.
• Manage site templates, architecture, user feedback, bug reports, and requests with a focus on usability and accessibility.
• Evaluate web analytics and accessibility metrics, providing actionable insights and recommendations to stakeholders.
• Stay current on industry innovations in web content management, accessibility tools, and digital engagement; recommend enhancements to keep Oakton at the forefront of web best practices.
• Support emergency messaging on the website, including after-hours.
• Perform other job-related duties as assigned.

Supervision

Functional supervision from the Senior Manager of Digital and Web Strategy; administrative supervision from the Director of Marketing.

Job Requirements

Required Qualifications

Preferred Qualifications

Physical Demands

Mobility to move from building to building on-Campus. Work is performed in a general office environment and is sedentary in nature. Little or no exposure to adverse working conditions.

Additional Information

Salary : $55,942

Schedule : Monday-Friday 8 : 15 a.m. – 5 p.m.

Equal Opportunity

Oakton College is an equal opportunity employer and has a strong commitment to diversity. In that spirit, we seek a broad spectrum of candidates, including minorities, veterans, women and people with disabilities. EOE / AA / M / F / D / V

Oakton is committed to maintaining an environment free from harassment and discrimination for all and does not discriminate on the basis of race, color, national origin, religion, age, sex (gender), sexual orientation, physical or mental disability, and reprisal or any other protected status. Further, Oakton does not discriminate on the basis of sex in any educational, employment, or extracurricular activity.

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