Director of Patient Engagement, SDM Clinical Affairs
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Director of Patient Engagement, SDM Clinical Affairs
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Overview
The Director of Patient Engagement is responsible for providing leadership, process development, management and general oversight of all patient conflict throughout GSDM. The Director conducts investigations, provides resolutions, and meets with community stakeholders to answer questions. The Director is responsible for the development and implementation of training and patient resolution in partnership with the assigned department. The Director of Patient Engagement plays a critical role in the overall success of patient care throughout GSDM and in the development of patient interaction with current students and faculty.
Responsibilities
Lead patient engagement initiatives; oversee conflict resolution processes; conduct investigations and provide resolutions; engage with community stakeholders; develop and implement training related to patient engagement and resolution in collaboration with the appropriate department; support patient care improvements across GSDM and facilitate interactions among students, faculty, and patients.
Required Skills
Bachelors degree required; JD preferred in Mediation / Healthcare Law. 5-8 years of experience.
EEO Statement
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Job Location
Boston, MA, United States
How to Apply
To apply, visit https : / / jobs.silkroad.com / BU / External / jobs / 315921
Notes
Posted by Inside Higher Ed. Copyright ©2025 Jobelephant.com Inc. All rights reserved.
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Director Of Engagement • Boston, Massachusetts, United States