Donor Officer II, Signature Services

Donor Officer II

Position Summary : The Donor Officer II plays a key role in supporting the philanthropic and patient experience goals of Cincinnati Children's. This position provides high-level coordination and navigation services for patients and families referred by hospital leadership, board members and other senior staff while also serving as a liaison to the Development Team to support donor engagement and stewardship. The role requires deep experience, strong communication skills, and the ability to lead cross-functional initiatives with minimal supervision.

Key Responsibilities :

• Patient & Family Coordination
• Provide concierge-level navigation and coordination for outpatient and inpatient visits.
• Collaborate with department and division leads to ensure seamless scheduling and service delivery.
• Support families with complex needs, including travel logistics, second opinions, and interhospital communications.

Communication & Relationship Management

Customer Service Excellence

Philanthropic Engagement

Cross-Functional Collaboration

Qualifications :

Primary Location : South Campus

Schedule : Full time

Shift : Day

Employee Status : Regular

FTE : 0.8

Weekly Hours : 32

Expected Starting Pay Range : $72,841.60 - $91,915.20

Market Leading Benefits Including :