Job Description
Job Description
Director of Operations – Albany
A leading operator of QSR Restaurants and convenience stores has an exciting opening for a Director of Operations overseeing multiple sites across the region. This is a high-impact leadership opportunity to drive financial results, customer satisfaction, and team development within a fast-growing organization.
Director of Operations Benefits and Compensation :
- Competitive base salary of $110,000 - $125,000 with annual performance-based bonus
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holiday schedule
- Travel expense reimbursement
- Career growth opportunities within a rapidly expanding company
- Leadership development and training programs
Director of Operations Requirements & Qualifications :
Bachelor’s degree in Business Administration, Management, Hospitality, Finance, or related field5–7 years of multi-unit management experience in food & beverage, retail, or related operationsStrong financial acumen with proven ability in P&L management, budgeting, forecasting, and cost controlAbility to lead General Managers by setting annual budgets, monitoring expenses, and ensuring brand and regulatory complianceDaily responsibility for conducting district reviews, driving sales growth, implementing customer engagement strategies, and ensuring consistent brand standards across all locations.Skilled in talent development, performance management, and succession planning to build a strong leadership pipelineDirector of Operations Preferred Background & Skills :
ServSafe certification or equivalent food safety knowledgeProficiency in Microsoft Office Suite and familiarity with data dashboards, KPI reporting, and operational systemsStrong cultural fit with a customer-focused, results-driven leadership styleAbility to serve as a change agent, implementing new programs and operational improvements across multiple locations