Construction Project Coordinator

Overview

At The Hatch Group we're a family-owned and operated company rooted in the construction industry, proudly building more than just projects — we're building lasting relationships. With nearly 100 team members across our operations (depending on the season), we bring a culture of inclusion, empowerment, and community to everything we do.

Our team thrives in a group centered environment, where collaboration and hard work go hand in hand. Recently expanding our footprint with a new Florida office, we now serve clients throughout the eastern United States, continuing to grow while keeping our family values at the core of our success.

If you're looking to join a company that values people as much as performance — where you can laugh, grow, and make a real impact — you'll feel right at home here.

Responsibilities

We are looking for a Construction Project Coordinator to join our team in our Plainville office. This person will head the successful execution of a variety of projects from acceptance to final walkthrough.

• Regularly communicate with sales team and operations to align on scheduling
• Assist with generating quotes and change orders as needed to support sales team and operations
• Gathering job takeoffs and submittals as needed for projects and submitting them accordingly
• Source new service partners to perform work as needed
• Creating subcontractor agreements and tracking vendor compliance for specific jobs
• Handle customer inquiries in an efficient, timely and customer-focused manner, including customer complaints from start to finish
• Provide customer feedback and updates on project status, via Crew Control, email and phone calls
• Own and maintain the Accepted Work and WIP documents
• Partner with Accounting Team to process deposit and final payment invoices and stay up to date on payment status for scheduling
• Maintain records and track changes of all customer data, job and personnel costs, project status, equipment utilization, etc by utilizing relevant company software
• Develop creative solutions to complex customer requests and maximize customer satisfaction
• Communicate closely with other coordinators on team as well as management and operations
• Perform other project administrative support tasks as required
• Other duties as business needs dictate

Qualifications

This position requires flexible availability to include occasional scheduling coordination after hours and on weekends to prepare for upcoming jobs. Regular hours are Monday - Friday 7 : 30AM-4PM. Occasional calls as mentioned typically last 15-20 minutes and can occur between 6-7PM if needed to regroup. Group texts are created to alleviate need for calls.

Compensation & Benefits

U.S. Equal Opportunity Employment Information :

Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Benefits

We're thrilled to offer our full-time employees with a healthy benefits package including Health, Life, and Dental Insurances. Additionally, we match in 401k contributions up to 4%.

Please note that Hatch is a drug free work environment and all employees are subject to pre-employment and random drug screenings throughout their employment.

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