Senior Teller

Job Description

Job Description

POSITION PURPOSE

Responsible for monitoring branch service operations by training and assisting less experienced Tellers. In conjunction with the branch leadership team, the Senior Teller will assist with daily schedules, managing the vault and branch cash levels, as well as providing various overrides. Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists with a variety of duties as required. Ensures that members are promptly and professionally served. Performs most complex Teller functions as needed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.

• Represents the Credit Union in a courteous and professional manner. Satisfactorily demonstrates our Core Values.
• Performs routine member transactions including deposits, withdrawals, credit card cash advances, loan payments, transfers, and check cashing. Provides members with proper receipts for transactions.
• Examines checks for proper endorsement and accepts only if they comply with Credit Union policy and procedures. Provides overrides outside of assigned teller permissions.
• Sells money orders, cashier’s checks, pre-paid reloadable and gift cards. Redeems savings bonds.
• Disburses cash or check share withdrawals in person, by telephone, or by mail.
• Processes transfers
• Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of day.
• Receives and processes payroll deduction starts, stops, and increases.
• Verifies transactions. Monitors deposit amounts, and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.
• Processes, balances and maintains branch and vault cash transactions.

Assumes responsibility for establishing and maintaining effective, professional business relations with members.

Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.

Assumes responsibility for related duties as required or assigned.

PERFORMANCE MEASUREMENTS

Special Note : Fortera Federal Credit Union is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, disability, pregnancy, genetic information, religious preference, protected veteran status, sexual orientation, gender identity or any other trait protected by state or federal law.

Please be advised, visa sponsorship is not available for this position.

QUALIFICATIONS

Education / Certification :

Required Knowledge :

Experience Required :

Skills / Abilities :

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Crouching :

Reaching :

Lifting :

Grasping :

Talking :

Average Hearing :

Finger Dexterity :

Repetitive Motion :

Average Visual Abilities :

Physical Strength :

WORKING CONDITIONS

None :

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Reasoning Ability :

Mathematics Ability :

Language Ability :