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Director, Field Reimbursement, US Market Access
Director, Field Reimbursement, US Market AccessPhenom People • Boston, MA, US
Director, Field Reimbursement, US Market Access

Director, Field Reimbursement, US Market Access

Phenom People • Boston, MA, US
24 days ago
Job type
  • Full-time
Job description

Director, Field Reimbursement, US Market Access

Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives. At Alexion, people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.

This is what you will do :

  • Leading, and assessing the performance of, assigned Field Reimbursement Managers (FRM).
  • Managing various aspects of Field Reimbursement Manager employment experience.
  • Working closely with cross-functional partners to support all project goals and performance metrics pertaining to access and reimbursement of Alexion products.
  • Being the primary "coach" for their assigned FRMs in areas such as reimbursement proficiency, collaboration, and managing casework.
  • Providing ongoing communication and alignment with cross functional and peer leadership.
  • Supporting the FRMs in career growth and professional aspirations.

You will be responsible for :

  • Ensuring all FRMs are committed to keeping patients at the center of our work.
  • Overseeing the recruitment, evaluation and hiring of the Field Reimbursement Managers.
  • Demonstrating a commitment to field coaching and development of FRMs.
  • Executing national, regional and territory strategic planning.
  • Leading the team in the achievement of goals while ensuring alignment to the corporate strategy and keeping patients first.
  • Monitoring regional metrics, workload and outputs while ensuring compliance with policies and processes.
  • Creating and delivering individual development plans and performance appraisals according to Alexion performance management policies and standards.
  • Providing administrative oversight; including managing the Field Reimbursement Manager's attendance, approving time off, schedules, expense reports, etc.
  • Fully complying with all laws, regulations and Alexion Health Policies, Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations.
  • Partnering with Human Resources to help with management of conflict, performance and employee relations on the team, engaging Human Resources when appropriate.
  • You will need to have :

  • Bachelor's degree is required.
  • Minimum 10 years of pharmaceutical / biotech experience.
  • 5+ years leading and managing teams; strong ability to develop field employees along with the ability to lead, mentor, coach and develop the team.
  • A deep understanding of reimbursement processes for commercial and Federal payers, specialty pharmacy, US Market Access landscape, protocols and restrictions.
  • Extensive experience with buy and bill and specialty pharmacy.
  • Solid problem solving, conflict management and project management skillset.
  • Ability to understand and communicate the vision to employees and XF partners.
  • Ability to analyze complex situations to identify root cause and quickly create solutions with a clear direction.
  • Effectively work cross-functionally with a highly collaborative approach with both internal and external stakeholders.
  • Strong budget management capabilities.
  • Strong verbal and written communication skills.
  • Strong business acumen and ability to display high levels of initiative, effort and commitment to successfully complete projects and assignments.
  • Ability to develop and expand relationships with key customers and key stakeholders.
  • Strong process facilitation, problem solving, detail oriented and analytical thinking abilities to make successful business decisions on a day-to-day basis.
  • Demonstrated track record of ability to recruit, retain and develop top talent employees and build highly successful, cohesive teams in a fast-paced environment.
  • Ability to comprehend, communicate and maintain complex technical / reimbursement / medical terminology.
  • Ability to multitask and successfully operate in a fast-paced environment.
  • Demonstrated technical aptitude, working proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to travel 75% of time to work related meetings and functions (including overnight and / or weekend).
  • A valid driver's license and clean driving record.
  • We would prefer for you to have :

  • MBA degree or equivalent is preferred.
  • Experience with rare disease therapies is preferred.
  • Experience with hematology and nephrology therapies is preferred.
  • Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries.

    Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion has taken critical steps to protect colleagues, loved ones, and patients from COVID-19 and its variants. All US-based employees must comply with Alexion's COVID-19 vaccination mandate. Alexion provides exceptions based on applicable state law as well as reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding a legally required exemption or accommodation, please contact accommodations@alexion.com. Alexion participates in E-Verify.

    As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, and much more.

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