Clinical Coordinator, RN

Title : Clinical Coordinator, RN

Position Category : Salaried / Exempt

Supervisor : Director of Care Management

Supervises : Medical Assistants (Eastport Medical Department), Lab Technician, Referrals Coordinator, Medical Records Coordinator

Position Description : Leadership responsibility for day to day operations of the medical service at the Eastport site. Specific responsibilities are defined in the job description and include : coordinates and has oversight for all aspects of Patient Care including care management, patient education, implementation of patient care policies; operational oversight and responsibility of support staff and lab staff management and supervision including coaching, educating and evaluating performance;  clinical policy management;  management of clinical supplies and equipment;  facilitates clinical support staff meetings and in-services; conducts and supports performance improvement activities for the medical department;  actively participates in scheduled Leadership and Performance Improvement meetings. This position reflects interaction with patients, patient families, community and staff at every level of the organization, governing body, and legislators.

All EHC employees are expected to engage and be active participants in quality improvement projects and efforts, risk identification and reporting, attend trainings and meetings as requested and contribute to overall team spirit and cooperation.  Employee contributions in this regard are valued and necessary for the organization’s successful care of our patients / clients.

Supervisory Duties :   Assume day-to-day management of the medical department, including the following functions : EMR, Lab, Referral Coordinator, and Medical Records Coordinator.

Duties / Responsibilities :

Patient Care Leadership :

• Lead the patient care support staff to be empowered and functioning at the top of their training / certification, and other as assigned.
• Oversight for implementing patient treatment plans as established by the provider.
• Ensures pre-visit planning is conducted during the daily huddle, including screening for preventive measures, diagnostic or lab results, medications, problem list, health maintenance etc.
• Implements systems related to patient management of abnormal labs, test results, immunizations etc.
• Works with support staff to ensure continuity and transitions of care are accurate, complete, relevant and timely. Works with support staff and patients to ensure patients with chronic conditions are up to date with standard treatment protocols.  For example, the Clinical Coordinator, RN follows established protocols for management of diabetic patients i.e. screening for documentation of HGA1C every 3 months, diabetic eye exam, annual podiatric evaluation, etc.
• Facilitates and works with support staff to identify patients who lack preventive care and mailing wellness reminders inviting them to return to our clinic for an annual PE, a Medicare Wellness Exam or other relevant prevention visit. Establishes a system to ensure providers are informed of patients needing a basic health maintenance / prevention visit.
• Provides patient teaching utilizing resources approved by the provider.
• Implements tenets of population health per Patient Centered Medical Home model of health care delivery.
• Implements transitions of care including patient triage, discharge from hospital or other, back into the community. Ensures Referral Specialist has current and relevant information to coordinate referrals as ordered.
• Assists providers with all walk-in emergencies.
• Attains education, trainings and workshops to maintain licensure certification, and FQHC and clinical accreditation requirements.
• Creates and manages department related schedules
• Monitors clinical staff ACLS / BLS certifications and schedules trainings as needed
• Responsible for EHC’s Infection Control Program with oversight from the Director of Quality Improvement.
• Other duties as assigned and necessary to EHC’s operations.
• Provide Medicare Wellness visits.

Administrative Leadership

Minimum Entrance Requirements :

Essential Functions :