Helpdesk Technician

Hansen Talent Group is seeking a Desktop Support Technician to support a large agency in Columbia, SC. This is a fully onsite role, Monday through Friday (8am-5pm).

What you'll do :

• Provide hands-on technical support for desktops, laptops, tablets, printers, scanners, and other end-user equipment.
• You'll build and deploy devices using Microsoft Endpoint Configuration Manager (MECM), ensure proper encryption and configuration, document assets, and assist with maintenance, troubleshooting, and equipment lifecycle processes.
• This role requires ensuring endpoints remain connected for compliance, supporting users through the help desk system, and performing monthly patching responsibilities for tablets and iPads.
• You will also support equipment disposal, routine repairs, and coordination with vendor support as needed.

What you need :

Preferred :

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