Command Center Operator III

This position serves as Confidential Client Operations Command Center point of contact and is expected to provide concise communication to various stakeholders including but not limited to property management, building engineers, internal R&pD groups, RE&FM team representatives, and Security management. The role will utilize education / experience along with collaboration with internal subject matter experts in areas such as HVAC, site power, UPS systems, emergency generators, etc. to ensure campus conditions are normal and / or to optimize conditions as identified. The role monitors site systems, assesses trends, investigates abnormalities, and may coordinate corrective action. Will support equipment repairs and maintenance as required. Communicates external conditions to key stakeholders and escalates activities as appropriate. Provides specific critical R&D support services. This position will be required to work holidays. Direct reporting structure is directly to a client appointed supervisor.

This role has a set schedule of 10pm-6am Tuesday-Saturday or a 10pm-6am Sunday-Thursday.

Duties :

• Utilizes various building systems to monitor site performance.
• Reviews system data to identify abnormal equipment performance
• Supports research programs by monitoring space conditions
• Recognizes and provides written reports of maintenance trends.
• Provides timely verbal and written communications with team and customers.
• Works with all relevant SOP's.
• Performs facilities work requests utilizing computerized IWMS and documents work product.
• Provides specialized and / or general support when required to other departments.
• Operate Client owned vehicles.
• Maintain customer service standards.
• Available 24 / 7 for assistance and emergency response.

Requirements :

Acceptable Licenses & Certificates :

EEO Non-Discrimination and ADA Reasonable Accommodation Statement Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Energy Solutions participates in E-Verify.