Crisis Line Coordinator

Join CAPSA and Make an Impact

If you're looking for part-time work that truly matters, CAPSA invites you to be part of something bigger. As our Crisis Line Coordinator, you'll be the first point of contact for individuals seeking safety, support, and hope. Your calm presence and professional care will help survivors feel seen, heard, and supported from the moment they reach out.

This role blends front desk responsibilities with direct crisis line support, offering a unique opportunity to contribute to CAPSA's mission in a hands-on, meaningful way. You'll help maintain a welcoming and secure environment, respond to crisis calls with empathy and professionalism, and support the team through documentation, coordination, and communication.

Who We're Looking For

This job is right for you if :

• You have experience with Microsoft Office 365 and enjoy staying organized.
• You're calm under pressure and can respond to crisis situations with empathy.
• You've worked in a receptionist or front desk role and value professionalism.
• You're looking for part-time work that makes a real difference.
• You're bilingual or Spanish-speaking (preferred but not required ).
• You're ready to learn and grow- we'll provide the training you need.

What You'll Do

You'll answer and triage crisis line calls, greet and direct visitors, and help ensure that every person who walks through our doors feels safe and supported. You'll assist with donation coordination, maintain front office organization, and document interactions in our client database system. You'll also participate in CAPSA's core training and ongoing professional development.

Ready to Make a Difference?

At CAPSA, every role contributes to meaningful change. If you're ready to bring your skills, compassion, and professionalism to a team that's making a real impact, we'd love to hear from you.

Job Posted by ApplicantPro