Manager It Service East Americas
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At SCIEX, one of Danahers 15+ operating companies, our work saves livesand we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact innovating at the speed of life. As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.
Learn about the Danaher Business System which makes everything possible. The Manager IT Service East Americas is responsible for developing, implementing, maintaining, and overseeing the enforcement of IT operational policies and the East Coast ITSM Team. This role serves as a point of contact for escalations within the team and customer concerns. Effective interpersonal and strong technical skills are key to success in this position. The vision is for this individual to support the Global Director, IT Service by effectively leading a team of technical professionals and assisting with escalations.
This position reports to the Global Director, IT Service and is part of the Information Technology, ITSM Team located in Marlborough, MA and will be an on-site role. In this role, you will have the opportunity to :
The essential requirements of the job include :
It would be a plus if you also possess previous experience in :
SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The annual salary range for this role is $125K-$130K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus / incentive pay. We offer comprehensive package of benefits including paid time off, medical / dental / vision insurance and 401(k) to eligible employees.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact : 1-202-419-7762 or applyassistance@danaher.com.
It Service Manager • Marlborough, MA, US