Software quality engineer

About this role

With WRITER, you'll be working closely with the product and the engineering team to ship a product that tens of thousands of people rely on every day.

As a Software quality engineer, you'll be working on key parts of the QA process and defining key quality KPIs and metrics for the product. You'll drive testing efforts and lead our automation strategies, and we'll look to you for leadership on maintaining the highest bar of quality possible for all releases.

Your responsibilities

• Designing and developing automation frameworks : Creating robust, scalable, and maintainable automated test frameworks from scratch or enhancing existing ones. This often involves proficiency in languages like Typsecript, Python.
• Performance and load testing : Assessing application performance under various conditions, ensuring reliability and scalability.
• Creating and maintaining test scripts : Writing automated test scripts for various levels of testing (Integration, API, end-to-end) to validate functionality, performance, and security.
• Implementing CI / CD integration : Embedding automated tests within Continuous Integration / Continuous Delivery (CI / CD) pipelines to enable continuous testing and rapid feedback loops.
• Test planning and strategy : Developing comprehensive test plans and strategies, defining test approaches, and identifying appropriate test data.
• Defect management : Identifying, documenting, prioritizing, and tracking bugs and issues, and collaborating with development teams for timely resolution.
• Collaborating with development teams : Working closely with developers, product managers, and other stakeholders throughout the entire software development lifecycle to ensure quality is built in from the start ("shift-left" testing).
• Mentoring and guiding : Advising developers on unit testing best practices and promoting a culture of quality.
• Research and innovation : Staying up-to-date with the latest advancements in test automation technology, tools, and methodologies.
• Data quality testing AI / ML : Ensuring the quality, integrity, and representativeness of training and testing data for AI models
• Creating specialized test frameworks and tools tailored for evaluating AI and Machine Learning models, especially for emerging AI technologies like Large Language Models (LLMs).
• Assessing the quality of AI-written content, identifying errors, inconsistencies, and areas where the AI's output can be improved.
• Ensuring the content meets high standards and aligns with user expectations and industry guidelines.

☆ Is this you?

Benefits & perks (US Full-time employees)

Home office setup, cell phone, internet

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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