Talent.com
Director, Account Management
Director, Account ManagementInfluential • Long Beach, CA, US
No longer accepting applications
Director, Account Management

Director, Account Management

Influential • Long Beach, CA, US
22 days ago
Job type
  • Full-time
Job description

Director, Account Management

Influential is a key leader in the Influencer Marketing space and the largest influencer marketing company in the world, by revenue. Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers.

We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?!

What We Offer :

  • Competitive compensation
  • Flexible time off with inclusive holiday benefits
  • Comprehensive medical, dental & vision insurance for employees
  • 401(k) matching
  • An awesome collaborative work culture, a diverse team, and more!

Influential is looking for an experienced Director, Account Management . As the client solutions point of contact for a portfolio of clients, this role is responsible for partnering with our sales leaders to deliver exceptional client opportunities, campaigns, and business outcomes. They are responsible for collaborating to build strong client relationships and develop organic growth through campaign success, innovation, and through the development of opportunistic ideas. We're looking for a dynamic leader who has had past success fostering strong relationships with both clients and internal teams. Critical to the role will be strong leadership skills in motivating a diverse, fast moving team.

In General, On A Typical Day You Will :

  • Partner with the revenue lead to manage and grow a portfolio of strategic accounts
  • Be responsible for ensuring that the portfolio team has the appropriate staffing allocation across our capabilities in strategy & analytics, account management, performance media, creator partnerships & campaign management, etc.
  • Serve as the client advocate to ensure the portfolio team has the necessary information / briefing, and awareness of KPIs to scope and complete a project, on schedule and on budget, including client program goals, product knowledge, and best practices
  • Drive vertical / category leadership opportunities in RFPs and opportunistic ideas
  • Bring forward innovation and inventory leadership opportunities from our i3 team to showcase to our clients
  • Lead and engage portfolio team across clients and campaigns, working collaboratively to drive programs that meet the client's performance and business objectives
  • Drive adoption of stated client solutions best practices through example setting and positive reinforcement
  • Monitor and track client's performance objectives for all their existing initiatives to ensure program goals are being met / exceeded
  • Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate
  • Work with internal team to ensure the client develops trust in the portfolio team by overseeing client outputs and communication
  • Ability to see the big picture by thinking conceptually, imaginatively, and systematically addressing potential challenges and optimizing opportunities
  • Collaborate with other departments, including Revenue, Execution, and Operations to address client needs and scale the business to meet long term company goals
  • Lead process improvements, ensuring efficiency, build value for the organization by proactively identifying and mitigating potential risks to the business
  • Maintain and expand working knowledge of research products, industry trends, and competitive set as they relate to the client's business
  • Manage monthly billing reconciliation process with Account Management and Finance teams
  • Being A Director, Account Management Requires :

  • 7 - 9+ years of experience working in a digital or advertising environment required
  • Excellent engagement and negotiation skills across, client management, expectation management, and conflict resolution
  • Experience and / or aptitude for working in a startup environment
  • Exceptional organizational skills with the ability to handle multiple clients and priorities with discretion
  • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients
  • Thrives within a dynamic and evolving environment, competent at generating process and structure as needed to best activate the team
  • Knowledgeable of all major social platforms including Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube
  • Insatiable curiosity and drive to learn and stay up to date on the latest trends and innovations in the social, influencer, and commerce space
  • Bachelor's degree or equivalent experience
  • Estimated Salary Range :

    $120,000-$155,000

    Influential is an equal opportunity employer.

    Create a job alert for this search

    Director Account Management • Long Beach, CA, US

    Related jobs
    Sr. Account Director

    Sr. Account Director

    Altice USA • Marina del Rey, CA, United States
    Full-time
    Juice is an emerging outcome focused, omni-channel customer acquisition platform.We are a team built of our media traders, data scientists, engineers, product experts and growth marketers helping c...Show more
    Last updated: 18 days ago • Promoted
    Account Director

    Account Director

    SITA • Los Angeles, CA, United States
    Full-time
    At SITA, we keep airports moving, airlines flying smoothly, and borders open.Our technology and communication innovations power the success of the global air travel industry.You'll find us in 95% o...Show more
    Last updated: 30+ days ago • Promoted
    Account Director II- Enterprise

    Account Director II- Enterprise

    Lumen Technologies • Los Angeles, CA, United States
    Full-time
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show more
    Last updated: 30+ days ago • Promoted
    Account Director II- Large Enterprise

    Account Director II- Large Enterprise

    Lumen Technologies • Los Angeles, CA, United States
    Full-time
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show more
    Last updated: 8 days ago • Promoted
    Director of Revenue Management

    Director of Revenue Management

    Crescent Hotels & Resorts • Inglewood, CA, US
    Full-time
    Director Of Revenue Management.The Kali Hotel, Autograph Collection by Marriott is seeking an innovative and results-driven individual to join our team as a Director of Revenue Management.In this k...Show more
    Last updated: 1 day ago • Promoted
    Senior Account Director, Mapmaking Enterprise Technology

    Senior Account Director, Mapmaking Enterprise Technology

    Maxar Technologies • Los Angeles, CA, US
    Permanent
    Senior Account Director, Mapmaking.Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next.Vanto...Show more
    Last updated: 6 days ago • Promoted
    Senior Director, Head of US Strategic Account Engagement

    Senior Director, Head of US Strategic Account Engagement

    Kite Pharma • Santa Monica, California, USA
    Full-time
    Were here for one reason and one reason only to cure cancer.Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. Weve made incredible scientific...Show more
    Last updated: 8 days ago • Promoted
    Director of Strategic Accounts- Los Angeles

    Director of Strategic Accounts- Los Angeles

    Tanium • Los Angeles, CA, US
    Full-time
    Director of Strategic Accounts- Los Angeles.Lead and manage key accounts to drive business growth and strategic partnerships in the Los Angeles market.Show more
    Last updated: 30+ days ago • Promoted
    Account Director- Large Enterprise

    Account Director- Large Enterprise

    Lumen Technologies • Los Angeles, CA, United States
    Full-time
    We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show more
    Last updated: 8 days ago • Promoted
    Director, Cell Therapy Account Management- Northcentral Marketplace

    Director, Cell Therapy Account Management- Northcentral Marketplace

    Gilead Sciences, Inc. • Santa Monica, CA, United States
    Full-time +1
    Director, Cell Therapy Account Management- North Central Marketplace.We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every acti...Show more
    Last updated: 6 days ago • Promoted
    Account Director

    Account Director

    ARI (Axcel Recruiting Inc.) • Los Angeles, CA, United States
    Full-time
    Are you a top producer in your organization? Do you have CPG connections and sales experience? Do you want to work for a company that is passionate and places the highest value on its salespeople? ...Show more
    Last updated: 30+ days ago • Promoted
    Enterprise Account Director Sports

    Enterprise Account Director Sports

    Adobe • Los Angeles, California, USA
    Full-time
    Changing the world through digital experiences is what Adobes all about.We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experien...Show more
    Last updated: 24 days ago • Promoted
    Account Director

    Account Director

    Vista Group • Los Angeles, CA, US
    Full-time
    The Account Director is responsible for the active account management of a select portfolio of key accounts in their region. A senior member of the Client Success team, they are responsible for nurt...Show more
    Last updated: 30+ days ago • Promoted
    Account Director, Utility

    Account Director, Utility

    Hitachi • Long Beach, CA, US
    Full-time
    The Account Director has overall responsibility for a specific account including growth in orders, share of customer spend, and customer satisfaction. The Director leads an account team including di...Show more
    Last updated: 22 days ago • Promoted
    Account Director

    Account Director

    Syneos Health • Santa Monica, CA, United States
    Full-time
    Santa Monica, CA, United States.You look beneath the surface to uncover creative, measurable, and more importantly, impactful solutions. In this role, you will be effectively managing projects and c...Show more
    Last updated: 30+ days ago • Promoted
    Managing Director, Business Operation ModernizationRemote, Canada

    Managing Director, Business Operation ModernizationRemote, Canada

    WillowTree • Los Angeles, CA, US
    Full-time
    Managing Director, Business Operation Modernization.Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital divisi...Show more
    Last updated: 21 days ago • Promoted
    Senior Director, Head of US Strategic Account Engagement

    Senior Director, Head of US Strategic Account Engagement

    Gilead Sciences, Inc. • Santa Monica, CA, United States
    Full-time
    Key Responsibilities •Strategic Leadership • • Develop and refine Kite’s US Strategic Account Management strategy, ensuring alignment with overall US Market Access and commercial objectives • Lead the...Show more
    Last updated: 7 days ago • Promoted
    VP, Account ManagementSanta Monica, California, United States

    VP, Account ManagementSanta Monica, California, United States

    GumGum • Santa Monica, CA, US
    Full-time
    GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data....Show more
    Last updated: 30+ days ago • Promoted