Back Bay Assistant Studio Manager of Operations

Job Description

Job Description

Job Posting TitleChestnut Hill - Assistant Studio Manager of Operations

Job Description

Position : Assistant Studio Manager of Operations

Join the Glowbar Team :

Skincare should be simple, effective, and fit into real life—and that’s exactly what we do! Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results without the fluff. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. We’re a people-first brand on a mission to help everyone feel confident in their skin—and we’re just getting started.

About the Role :

The Assistant Studio Operations Manager is the backbone of the studio, ensuring seamless operations and strict accountability across all areas of the business. They manage multiple platforms to stay organized and efficient, with a core focus on scheduling staff to meet business needs, conducting weekly inventory counts, processing monthly purchase orders, and maintaining rigorous oversight of retail and dry goods. In this role, the Assistant Operations Manager spends time at the front desk, engaging with clients and modeling service excellence. They also conduct bi-weekly touchbases with direct reports, reviewing scorecards, attendance, and overall performance. By managing key operational responsibilities, the Assistant Operations Manager allows the Studio Manager to dedicate their time to leading client experience and field marketing efforts. They ensure the studio runs smoothly behind the scenes, so the Studio Manager can focus on driving growth and hospitality at the front of the business. This role requires someone who thrives on structure, precision, and follow-through. Individuals who are not detail-oriented, task-driven, and committed to accountability will not succeed in this position.

A Peek Into Your Day :

• Work every Tuesday AM shift to conduct a weekly cycle count
• Create the schedule quarterly but manage request offs and unassigned shifts to protect the business
• Daily schedule audit for optimization

Work at the front desk for a minimum of two (2) full shift a week

How We Measure Success

If all this sounds great, these are things that are required to join :

Who We’re Looking For :

Bonus Glow if you bring :

Working Conditions :

At Glowbar, our studios are active, client-focused environments — and we want you to know what’s involved behind the scenes. Here’s what you can expect physically in this role :

Your Glow Package includes :

Because when you feel supported, your GLOW is unstoppable.

Include shift schedule

Not Included

Include budgeted hours

Not Included