SEO Client Success Manager

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As an SEO Client Success Manager of SEO, you play a crucial role in overseeing and coordinating the activities that align with our company goals of client quality, client retention, and excellent product delivery. Your primary responsibility will be to ensure the efficient and high-quality execution of SEO services and align tasks and activities with the business objectives. Additionally, you will be managing a dedicated team of analysts and / or content writer(s).

Primary Responsibilities

SEO Product Delivery & Support :

• Directly manage SEO strategies and deliverables for key accounts.
• Act as the primary point of support for SEO Analysts and Strategists, ensuring they have the resources, tools, and information necessary to execute client plans effectively.
• Assist in troubleshooting and resolving client-related issues to minimize disruptions and maintain client satisfaction.
• Communicate client needs or changes to the appropriate team members to ensure alignment and timely execution.
• Remove roadblocks so the team can focus on delivering quality work.

Process Improvement and Schedule Management :

Client Issue Management :

Training Development and Facilitation :

Collaboration and Team Support :

Quality Assurance Audits :

Required Qualifications

Preferred Qualifications

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Baton Rouge, LA $45,000.00-$65,000.00 6 days ago

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