Pharmacy Technician Specialist - Float

Job Opportunity At Ssm Health Dean Medical Group

It's more than a career, it's a calling.

WI-SSM Health Dean Medical Group South Madison Campus

Job Summary :

Under the direct supervision of a pharmacist and in accordance with standard procedures, this position leads workflows and drives process improvements within a specialized operational area, specific to a single ministry. At least 80% of work time is dedicated to this specialized function, which may include areas such as technology and automation, controlled substance management, transitions of care, or purchasing. The role involves performing advanced pharmacy technician duties that require specialized knowledge and skills beyond those typically expected in standard technician roles.

Job Responsibilities And Requirements :

Primary Responsibilities :

• Performs daily services and functions of the specialized role within assigned ministry. Solves issues in the specialized area as they arise. Ensures documents and records are accurate and completed in a timely manner.
• Serves as a resource in the specialized area for other ministry team members. Solves complex problems and ensures that issues are escalated and closed as needed.
• Complies with legal, regulatory, and accreditation standards. Collaborates with department leadership to adopt best practices. Coaches team members when practice standards are not upheld.
• Conducts reviews and audits of specialized area. Reports and monitors KPIs to ensure optimal performance. Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care. Provides input to and leads implementation of operational changes and advancements in accordance with system standardization. Participates in ministry work teams, committees, and councils.
• Collaborates with department leaders to develop and coordinate team member education, training, orientation, and competency. Trains other team members in specialized area.
• Serves as the ministry liaison to regional pharmacy teams in specialty area. Collaborates with leadership to communicate changes in specialty area.
• Provides excellent customer service to patients, other staff and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education :

Experience :

Physical Requirements :

Required Professional License And / Or Certifications :

Work Shift :

Day Shift (United States of America)

Job Type : Employee

Department :

5160840164 WRO Infsn Cntr

Scheduled Weekly Hours :

40

Benefits :

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.