IT Data Control Tech (1st Shift Onsite)

SC Data Center is an affiliate company of Colony Brands which is one of North America’s largest and most successful direct marketing catalog and e-Commerce companies. Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI.

Our employees ARE our most important asset. To holistically support them and our strategic business operations, we are seeking a self-motivated, team player, and independent IT Data Control Technician.

What You’ll Do :

Our IT Data Control Technician will be responsible for assisting with first shift departmental responsibilities. This includes providing first level support to both internal and external customers. In addition, it includes monitoring of operating systems, servers and network, schedules, and releasing jobs into production.

You’ll also be responsible for :

• Balancing, updating, and verifying reports
• Supporting Help Desk functions
• Identifying methods and solutions to internal customers
• Uploading and downloading files for processing
• Creating users and / or updating permissions
• Providing leadership to internal customers
• Reading and understanding workflows
• Monitoring jobs and workflows through batch schedule and an interactive system
• Modifying active workflows as needed