Talent.com
Guest Service Supervisor
Guest Service SupervisorGlobal Partners • Middlebury, CT, US
Guest Service Supervisor

Guest Service Supervisor

Global Partners • Middlebury, CT, US
1 day ago
Job type
  • Full-time
Job description

Guest Service Supervisor (GSS)

We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks.

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

  • You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work.
  • You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone.
  • You are confident and make eye contact with guests.
  • You have superior relationship building skills and can establish a connection with guests and associates.
  • You are trustworthy and responsible.
  • You are detail oriented and have excellent organizational skills.
  • You defuse issues by utilizing problem solving techniques.
  • You are a proven self-starter with demonstrated ability to make decisions.
  • You direct others and prioritize tasks.

Gauges of Responsibility

  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc).
  • Ensure the 24 / 7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.
  • Fuel for You

  • Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
  • The GPS of Our Interview Process

  • First thing first, if you're interested in the role, please apply.
  • The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you.
  • We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time.
  • Qualifications

  • Must be available to work flexible hours that may include day, nights, weekends and or holidays.
  • Must be efficient and organized.
  • Must be at least 18 years of age to be considered for position.
  • Must have reliable transportation and a valid driver's license.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
  • Work in intermittent temperatures (i.e. cooler, outside, etc.,)
  • Education

  • High School Diploma or GED
  • Wage Disclosure : $17.35 - $18.35 / hr

    We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

    Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

  • Disclaimer : At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know : In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • Create a job alert for this search

    Guest Service Supervisor • Middlebury, CT, US

    Related jobs
    Tubing Park Supervisor

    Tubing Park Supervisor

    Catamount Ski Resort LLC • South Egremont, MA, US
    Full-time +1
    Tubing Park Supervisor Position.Report directly to Tubing Park Manager.Monitor safety conditions including but not limited to, lane safety and closures, mat placement, fencing, tubing traffic contr...Show more
    Last updated: 30+ days ago • Promoted
    Manager of Guest Experience

    Manager of Guest Experience

    VirtualVocations • Hartford, Connecticut, United States
    Full-time
    A company is looking for a Manager, Member & Guest Experience to lead the Experience Strategy Team and enhance customer engagement and satisfaction. Key Responsibilities Lead and execute customer ...Show more
    Last updated: 2 days ago • Promoted
    Bilingual Customer Support Supervisor

    Bilingual Customer Support Supervisor

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Customer Support Supervisor to manage day-to-day operations in their Level 1 Customer Support team. Key Responsibilities Monitor and manage incoming contact channels and...Show more
    Last updated: 1 day ago • Promoted
    Production Supervisor

    Production Supervisor

    Howmet • Winsted, CT, United States
    Full-time +1
    Winsted Indust Pk, 145 Price Rd, Winsted, CT, 06098, US.Remote Work Schedule Availability?.This position entails access to export-controlled items and employment offers are conditioned upon an appl...Show more
    Last updated: 21 days ago • Promoted
    Guest Service Supervisor

    Guest Service Supervisor

    Global Partners • New Milford, CT, US
    Full-time
    Guest Service Supervisor (GSS).We are looking to add a Guest Service Supervisor (GSS) to our family.Our GSS will be responsible for driving top notch guest experience while facilitating the complet...Show more
    Last updated: 1 day ago • Promoted
    Account Supervisor

    Account Supervisor

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for an Account Supervisor to support various global and domestic events.Key Responsibilities Manage end-to-end event planning and delivery for multiple global and domestic ho...Show more
    Last updated: 30+ days ago • Promoted
    Customer Experience Supervisor

    Customer Experience Supervisor

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Customer Experience Supervisor.Key Responsibilities Supervise and provide direction to Customer Care Center agents, monitoring productivity and service levels Conduct ...Show more
    Last updated: 30+ days ago • Promoted
    Hospitality Coordinator

    Hospitality Coordinator

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Resy Hospitality Coordinator.Key Responsibilities Provide front-line service and support to restaurant partners and app users Troubleshoot issues related to Resy produ...Show more
    Last updated: 2 days ago • Promoted
    Travel Speech Language Pathologist

    Travel Speech Language Pathologist

    American Traveler • Sharon, CT, US
    Full-time
    American Traveler is seeking a travel Speech Language Pathologist for a travel job in Sharon, Connecticut.Job Description & Requirements. American Traveler is seeking a Speech-Language Pathologi...Show more
    Last updated: 6 days ago • Promoted
    Supervisor

    Supervisor

    Summit Wash Holdings • Danbury, CT, US
    Full-time
    Medical, Dental, and Vision Insurance.Career Growth based on Performance and not Seniority – 75% of employees were promoted within Summit Wash Holdings. Summit Wash Holdings is a premier group...Show more
    Last updated: 14 days ago • Promoted
    Service Manager

    Service Manager

    Texas Roadhouse • Springfield, MA, US
    Full-time
    At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and pre...Show more
    Last updated: 9 days ago • Promoted
    Client Service Supervisor

    Client Service Supervisor

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Client Service Supervisor.Key Responsibilities Develop and monitor care plans, ensuring quality care for clients Assign homecare aides based on client needs and provid...Show more
    Last updated: 1 day ago • Promoted
    Operations Supervisor

    Operations Supervisor

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for an Operations Supervisor.Key Responsibilities Lead and develop a high-performing team through guidance, support, and performance management Drive performance and account...Show more
    Last updated: 30+ days ago • Promoted
    Travel Inpatient Rehab Speech-Language Pathologist

    Travel Inpatient Rehab Speech-Language Pathologist

    Core Medical Group • Sharon, CT, US
    Permanent +1
    Core Medical Group is seeking a travel Speech Language Pathologist for a travel job in Sharon, Connecticut.Job Description & Requirements. Client in CT seeking Speech Language Pathologist.We are...Show more
    Last updated: 2 days ago • Promoted
    Agency Licensing Supervisor

    Agency Licensing Supervisor

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for an Agency Licensing Supervisor (Remote, Work from home).Key Responsibilities Manage and coordinate daily licensing and onboarding operations for multiple subsidiary busin...Show more
    Last updated: 3 days ago • Promoted
    Sales Operations Supervisor

    Sales Operations Supervisor

    VirtualVocations • Springfield, Massachusetts, United States
    Full-time
    A company is looking for a Sales Operations Supervisor for their CCA organization.Key Responsibilities Lead and coach a regional team of Sales Admin specialists in processing quotes and purchase ...Show more
    Last updated: 4 days ago • Promoted
    California Licensed Cash Applications Supervisor

    California Licensed Cash Applications Supervisor

    VirtualVocations • Bridgeport, Connecticut, United States
    Full-time
    A company is looking for a Cash Applications Supervisor who will oversee payment intake and reconciliation processes.Key Responsibilities Collaborate with the Patient Financial Services Manager t...Show more
    Last updated: 2 days ago • Promoted
    Travel Speech Language Pathologist

    Travel Speech Language Pathologist

    Coast Medical Service • Sharon, CT, US
    Full-time
    Coast Medical Service is seeking a travel Speech Language Pathologist for a travel job in Sharon, Connecticut.Job Description & Requirements. Coast Medical Service is a nationwide travel nursing...Show more
    Last updated: 14 days ago • Promoted