Floor Supervisor

Overview :

The Proud Bird, a historic and iconic restaurant with a strong tie to the local community, makes quite a statement as a unique, upscale food hall with interactive aviation exhibits and a renovated events center. The Proud Bird was named LA's Hottest Food Hall by Food Network.

Specialty Restaurants Corporation holds an impressive portfolio of 17 award-winning restaurants throughout the U.S. including The Proud Bird, and we pride ourselves on creating incomparable memories by delivering an unforgettable dining experience with exceptional food, unmatched service, and breathtaking views.

Our mission at The Proud Bird / Specialty Restaurants Corporation is to always innovate and consistently deliver a 5-star experience for our employees, guests, partners, and community. We look forward to adding our next valued leader!

Pay : $25 / hour

Job Duties :

The Front of the House Floor Supervisor is responsible for supervising the Front of the House staff during assigned shifts. During the course of the assigned shift, he / she is responsible for ensuring that all hourly Front of the House team members are performing their duties in accordance with the quality standards established by the General Manager. He / she also supports the Assistant Manager and General Manager by completing projects as directed.

• Oversees the Dining Room Area and the supervision of all front of the house service staff in accordance with operating policies during the course of their assigned shift.
• Responsible for ensuring that proper food handling procedures and presentation are being met by the staff.
• Handles customer complaints.
• Establishes standards of performance for the dining room area.
• Responsible for estimating food and beverage costs and requisitioning supplies.
• Responsible for reviewing financial transactions and monitoring the budget to ensure that expenditures stay within budget limitations.
• Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working.
• Participate in and pass alcohol awareness and safety training classes.

Education / Experience :

Strong knowledge of Food & Beverage service procedures and administration, with a strong background in hospitality preferred.

Required Skills / Abilities :

Schedule Requirements :

Schedule may fluctuate based on departmental requirements.

Physical Demands :

Must be able to walk and stand for hours at a time. Lift and carry up to 25 lbs.

Disclaimer :

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

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