Recourse Account Manager - Orlando, FL

Job Description

Job Description

Lendbuzz is looking for a detail-oriented and relationship-focused Recourse Account Manager to join our growing team in Orlando, FL. This role supports the ongoing success of our dealer network by managing post-sale operations tied to the Lendbuzz Partnership Program. You'll serve as the primary point of contact for partner dealers, ensuring smooth coordination around vehicle returns, insurance, and program compliance.

This is a great opportunity for someone with automotive finance or dealership experience who excels at operational problem-solving and relationship management.

Key Responsibilities

• Act as the main point of contact for partner dealers on all post-sale matters, ensuring timely and professional communication that supports a seamless dealer experience
• Manage all aspects of recourse vehicle returns, including documentation, payment tracking, and coordination with internal teams to ensure accurate and timely resolution
• Handle Vendor’s Single Interest (VSI) insurance submissions, updates, and issue resolution to maintain compliance with program guidelines and timelines
• Track dealer performance against program expectations, flagging and escalating compliance issues or risk indicators to internal stakeholders as needed
• Travel up to 4 days a month to collect and share dealer feedback to help refine program processes, identify inefficiencies, and assist in implementing operational enhancements
• Maintain accurate records and generate regular reports related to dealer performance, vehicle status, and VSI compliance for internal visibility
• Identify and resolve dealer concerns quickly and effectively, ensuring a positive partner experience and protecting program integrity

Qualifications

Compensation for this role includes a competitive base salary ranging from $60,000 to $70,000, along with the opportunity to earn performance-based bonuses.

Why Join Lendbuzz?

We’re transforming automotive financing with innovative programs that help dealerships grow. As a Recourse Account Manager, you’ll play a vital role in maintaining strong dealer partnerships while driving program success. Join a collaborative team with competitive compensation and real opportunities for growth.

Recent Achievements

2022 - Named one of America’s Best Startup Employers by Forbes.

2023 - Received a Fintech Breakthrough award for “Best Consumer Lending Platform”  and grew revenue by over 80% year over year.

2024 - Surpassed ONE MILLION loan applications and counting.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.