Technical Support Agent

A company is looking for a Technical Support Phone Agent (remote).

Key Responsibilities

Perform preventative maintenance, troubleshooting, and repair of patient and non-patient care equipment / applications

Document routine maintenance and assist with inventory management for equipment and parts

Provide technical in-service education for staff and support emergency issues as needed

Required Qualifications, Training, and Education

High School Diploma or GED required; Bachelor's Degree in Computer Science, Business Administration, or related field preferred

Experience in technical support or related field is preferred

Ability to lift / carry up to 35 lbs and work in patient care areas independently

Must have reliable personal transportation for travel between facilities

Must meet requirements for Defensive Driving Class and Motor Vehicle Report screening