Job Description : Grocery Manager
Last Revised : 04 / 12 / 11; revised May 12, 2017
Department : GROCERY
Direct Supervisor : STORE DIRECTOR, ASSISTANT STORE DIRECTOR
FLSA Status : EXEMPT
Starting rate of pay : $23.00 / hr or $47,841.84 / yr
Company Benefits :
- Flexible Hours
- Employee Discount
- 10 Paid Holidays
- (including 2 days for your birthday)
- Medical / Vision / Dental Package
- Free Life Insurance
- Vacation and Sick Leave
- Voluntary Insurance Plans (Life, Disability, Cancer, Accidental)
- Long Term Disability
- Wellness Program
- Discounted Gym membership-(YMCA)
- Matching 401K
- Free Life Insurance
- Vacation and Sick Leave
- Matching 401K
- Management Bonuses
- For qualifying positions
Job Summary : Under the direction of the Store Director, The Grocery Manager is primarily responsible for assisting and working with the Assistant Store Director in all aspects of the Grocery department operations. Assists in the operation of the store with emphasis on the Front-End and Grocery departments. In the absence of the Assistant Store Director, the Grocery Manager assumes the responsibilities of the Assistant Store Director.
Essential Job Duties :
Customer serviceDirectly supervises 6 or more employees which includes the Food Clerks, Grocery Clerks, Chill / Frozen Lead, Receiving Clerks and all other workers who are working in the grocery departmentTrains and retrains all Grocery Department Personnel towards improved efficiency and increased job knowledge.Proficiency in the ITASCA systemAssumes the roll of Manager on duty when Store Director and Assistant Store Director is not on duty.Signs and approves all deliveries and orders, clearing of invoices, price changes, merchandise credits, weekly schedules based on a set weekly budget, personnel information forms, employee evaluation, accident reports, building maintenance job orders and damage claim forms and has authority to sign and approve all other functions / documents w / authorization from Grocery DivisionMaintains and develops proper and good relationships with the various vendors.Complies with and enforces all store activities in relation to the various governmental and regulatory agencies such as OSHA, Food and Drug Administration and the Department of HealthWorks, establishes and maintains good working relationships with all other departments within the store, and all other Grocery Departments within the Times chain to enhance and improve the merchandising of all grocery itemsSupports and promotes sales programs initiated by the company and at the storesPlans, organizes and delegates the day to day duties and projects of the grocery department. Follows up with the staff to ensure that all duties, customer service and special projects are being completed, and evaluates the grocery department staff and their work on a regular basisPrepares various management reports and schedules, such as, work schedules, sales projections, Budget reports, research ad movements, monitor price changes and all other communications and memos as necessaryAttends DWH meetings and conference calls as scheduledResponsible for checking the sales floor on a regular basis to ensure that shelves are properly filledReviews work methods for efficiency and safetyEnsures that proper merchandising techniques are utilizedHandles customer questions, complaints, accidents, special orders, or situations which merit attention or follow-upUnderstand, enforce and abide by all company policies and proceduresOther Job Duties :
Ordering of merchandise manually or through the ITASCA systemDaily Cycle counts of the grocery floor to insure ITASCA system is ordering properlyInsures Reclamation is imputed daily, Display Collection and all other maintenance to upkeep inventory accuracy to maintain ITASCA information integrityStock shelves, prepare sales floor and spot checks as necessaryPlanning, preparing and building of displaysOversees and implements price changesReceives merchandise and ensures that authorized items are receivedReviews and controls inventory in the backroomOversees the maintenance and cleanliness of the warehouse, grocery walk-in freezers, the dairy / chill cases and the grocery sales floorEnsures that proper credit is received for damages and they have been returned to the respective vendorsTakes inventoryOperating cash register and bagging of groceries as neededEnsures security of the backroomAny tasks as deemed necessary by managementPhysical Requirements :
Must be able to safely lift up to 50 lbs on ownMust be able to push and pull at least 1000 lbsStand for extended periods of timeFrequent bending and stooping required during the course of the workdayRequires manual dexterity and eye-hand coordination for various activities18 years of age or older (operates heavy machinery)Mental Requirements :
Accuracy is of primary importance in all aspects of the jobAble to work independently and as a team memberDetail-orientedOrganizedAble to multi-taskResourcefulWork Hours :
On average, minimum 40 hours / weekBased on classification (as determined by employee handbook)May require working overnight, early mornings, evenings, weekends and holidaysOccasional longer shifts (10 hours) due to business needsMust be able to work at any Times location on the islandWorking Conditions :
Fast-paced environment that may be demanding and / or stressfulWork done primarily indoors with air conditioningWarehouse is not air conditioned, and could reach temperatures of over 100 Degrees Fahrenheit during the summer monthsWalk-in chills; temperatures between 30-40 Degrees FahrenheitWalk-in freezer; temperatures below 0 Degrees FahrenheitEquipment : (As deemed necessary depending on store and specific duties)
Computer for ITASCA reports and FunctionsBox CuttersLabel GunsInventory / ITASCA / DSD Receiving Unit (Motorola)Pallet JacksFork LiftHand trucksStep StoolLaddersCash RegisterComputersBalersFlat bedsPotential Hazards :
Working with box cuttersWorking with machinery to relocate heavy loadsChanges in environmental temperature when working outside and inside of the store as well as in the dairy, chill and freezerQualifications :
Education / Training / Experience :High school diploma or equivalentPossess knowledge, experience and expertise of the grocery operations or similar job experienceMinimum of 3 years experience in Grocery / Retail or similar job experienceCommunication :Excellent customer service skillsAble to effectively communicate with others in EnglishGood phone etiquettePossess acceptable written and verbal communication skills in EnglishOther :Accurately and efficiently complete work in a timely mannerAble to effectively prioritize workAble to meet deadlines in a short period of timeAble to quickly pick up and follow through with various projectsTroubleshooting / problem-solving abilityCompensation : Starting rate (as deemed by current pay schedule) or commensurate with experience
QSI reserves the right to request a review of written employee screening practices (back ground check) before employment in the booth. Their employment will be contingent on the results, due to the amount of negotiable items handled and access to money transfers via Western Union.The above topics were covered with me and I understand the responsibility of working in the service center booth. I also acknowledge the importance of properly handling the finances in the booth, which is within my direct control. I acknowledge that I will be held accountable for any negligent acts.
The preceding information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
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