Talent.com
Automotive Service Advisor
Automotive Service AdvisorGordie's Auto & Tire • Sterling Heights, MI, US
Automotive Service Advisor

Automotive Service Advisor

Gordie's Auto & Tire • Sterling Heights, MI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Automotive Service Advisor

Gordie’s Auto & Tire

At Gordie’s Auto & Tire, exceptional customer service isn’t just a goal — it’s our standard. We are seeking a motivated, professional, and customer-focused Automotive Service Advisor to join our team and help elevate the experience for every guest who walks through our doors.

This is a high-impact role within our shop. As the primary point of contact for customers, you will build trust, communicate clearly, and ensure every vehicle is serviced with accuracy, urgency, and care.

Key Responsibilities
  • Customer Engagement: Greet customers, listen to their concerns, and accurately assess their automotive needs.
  • Service Recommendations: Present inspection findings, explain recommended repairs and maintenance in clear, non-technical terms, and confidently ask for the sale.
  • Estimate Preparation: Create detailed, accurate repair estimates and review them thoroughly with customers.
  • Workflow Management: Schedule appointments, prioritize jobs, and manage daily shop flow to maximize efficiency and productivity.
  • Product Knowledge: Maintain a strong understanding of services, maintenance intervals, and value-added products to provide informed recommendations.
  • Communication & Coordination: Work closely with technicians to ensure clarity on diagnostics, repair timelines, and parts availability.
  • Customer Follow-Up: Contact customers post-service to confirm satisfaction, address concerns, and build long-term relationships.

What We’re Looking For
  • Strong communication and interpersonal skills
  • Sales-driven mindset with integrity
  • Ability to multitask in a fast-paced environment
  • Detail-oriented with excellent organizational skills
  • Previous automotive service advisor experience preferred

Why Join Gordie’s?
  • Team-focused culture
  • Performance-based growth opportunities
  • Supportive leadership
  • Opportunity to make a real impact in customer satisfaction and shop performance

If you’re driven, customer-focused, and ready to grow with a company that values professionalism and performance, we want to hear from you.

Requirements

  • Strong communication and customer service skills to effectively address customer inquiries.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Basic knowledge of automotive repair and maintenance processes.
  • Proficient in using computer systems and automotive management software.
  • A friendly demeanor with a passion for helping customers get the most out of their vehicles.

Benefits

  • 5 Days Per Week
  • No Weekends
  • No late nights
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
Create a job alert for this search

Automotive Service Advisor • Sterling Heights, MI, US

Similar jobs

Auto Body Technician

Crash ChampionsTroy, MI, US
Full-time

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.The co...Show more

 • Promoted

Route Service Representative

Strategic Retail PartnersDetroit, MI, United States
Full-time

Level Entry Position Type Full Time Job Shift Day Education Level High School Travel Percentage Up to 50% Category Retail.Are your merchandising, customer service and driving skills top of the indu...Show more

 • Promoted

Customer Accounts Advisor (CAA)

AaronsEastpointe, MI, US
Full-time

The salary range for this role is.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collectio...Show more

 • Promoted

Financial Advisor

TradeJobsWorkforce48307 Rochester Hills, MI, US
Full-time

Financial Advisor Job Duties: Serves as an advisor to provide an advice-based approach to financial solutions for an assigned book of business.Actively solicits new and existing investments and ins...Show more

 • Promoted

Senior Home Lending Advisor - Auburn Hills MI

ChaseRochester, MI, United States
Full-time

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your cu...Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersTroy, Michigan
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

Financial Advisor - Detroit, MI and Surrounding Areas

Thrivent Financial for LutheransDetroit, MI, United States
Full-time

Make an impact providing expert financial advice with heart.Thrivent is a different kind of financial services firm, one that puts generosity at the center of saving and investing.Here, you'll make...Show more

 • Promoted

Senior Home Lending Advisor - Auburn Hills MI

JPMorgan ChaseRochester, MI, United States
Full-time

Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your cu...Show more

 • Promoted

Fleet Specialist

Fluid Truck | Kingbee VansDetroit, MI, United States
Full-time

Compensation: $55,000- + Monthly bonus opportunity.The Market Manager will play a key role for the company by ensuring our vehicles meet our customer's standards for safety and cleanliness and ulti...Show more

 • Promoted • New!

Financial Advisor

Northwestern MutualTroy, MI, United States
Full-time

Financial Advisor Opportunity At Northwestern Mutual.Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their go...Show more

 • Promoted

Service / Car Washer (hourly) 700450 (Roseville, MI)

TephsealRoseville, MI, United States
Full-time

Car Washer Jobs Now Available!.Are you a team player who is focused on providing exemplary customer service and who performs well in a fast paced work environment?.Teph Seal Auto Appearance, a priv...Show more

 • Promoted

Financial Advisor

Northwestern Mutual Life Insurance CompanyTroy, MI, United States
Full-time

Becoming a financial advisor at Northwestern Mutual is a unique opportunity to start a business where you can help your clients achieve their goals through financial planning.On your path to becomi...Show more

 • Promoted

Automotive Customer Service Representative

MNPUtica, MI, USA
Full-time
Quick Apply

Monday - Friday, 8:00 AM to 5:00 PM.The CSS is responsible for handling and improving all phases of customer interaction for the assigned customers or customer teams, including managing and respond...Show more

Field Service Technician - Detroit MI

Applied InnovationDetroit, MI, US
Full-time
Quick Apply

Applied Innovation is seeking a dependable and motivated Field Service Technician to join our team in a full-time, Monday–Friday role from 8:.This position is ideal for a hands-on problem solver wh...Show more

Automotive Mechanic Tech I (Union)

Cox AutomotiveWyandotte, MI, United States
Full-time

An entry-level vehicle technician provides a high level of vehicle maintenance and repair.Provides service and delivery of vehicles and participates in the control of expenses.A technician may work...Show more

 • Promoted

Automotive Training and Development Consultant

ZobilityDetroit, MI, United States
Full-time

Manufacturing Process Analysis And Technical Launch Training.This position is responsible for analysis, research, development, and delivery of manufacturing processes and technical launch training ...Show more

 • Promoted

Service Technician

AtomTech Inc.Sterling Heights, MI, US
Full-time
Quick Apply

Service Technician – FAST (Flexible Automation System Technology) CATEGORY: Full-Time, Non-Exempt REPORTS TO: FAST Program Manager / Field Services Manager WORK MODEL: In-Person COMPENSATION: $23–$...Show more

Auto Parts Advisor / Parts Counter - Mon-Fri (No Cold Calling)

Inline tubeUtica, MI, United States
Full-time

Inline Tube - Shelby Township, MIFull-Time $20+/hr Based on Experience Monday-Friday Schedule No Weekends No Cold Calling If you have automotive parts counter experience and strong vehicle knowledg...Show more