Studio Sales & Client Experience Manager Job at AFLALO in New York

Studio Sales & Client Experience Manager

Location : Soho, NYC | Full-Time | Reports to Director of Operations

About the Role

AFLALO is a modern house, blending opulence with a provocative, contemporary vision. As

Studio Sales & Client Experience Manager, you will shape how clients encounter AFLALO from

day one—curating refined in-studio experiences, building long-term VIP relationships, and

driving meaningful sales through personal connection. This is an opportunity to set the

clienteling standard for our Soho studio and establish a foundation of loyal, repeat clients.

Responsibilities

• Welcome and assist all in-studio clients—walk-ins, styling appointments, and events
• Offer personalized styling and warm, concierge-level service
• Build and maintain a CRM of VIPs and top clients, tracking preferences and purchases
• Follow up post-visit to encourage retention and repeat purchases
• Coordinate gifting, guest lists, and thoughtful touches for top clients
• Maintain an elegant, orderly studio that reflects the AFLALO aesthetic
• Share client feedback and insights with the merchandising and operations teams
• Schedule
• Full-time, 5 days per week
• Weekend availability required (Wednesday–Sunday typical)

Qualifications

Compensation & Rewards

performers