General Manager - QSR - Growing Group! $55k + Bonus!
Gecko HospitalityAnn Arbor, MI, US30+ days ago
Job type
- Full-time
Job descriptionRecruit, train, and retain a high-performing team Set weekly schedules and ensure coverage meets traffic patterns Lead daily pre-shift huddles and coach team members in real time Conduct regular performance reviews and manage corrective actions as needed Drive daily and weekly sales through upselling, suggestive selling, and promotional execution Implement in-store promotions, catering initiatives, and community partnerships Track KPIs including average transaction value, sales per labor hour, and conversion rates Oversee all store operations including prep, baking, register, and closeout procedures Maintain food quality, safety, and cleanliness in accordance with brand and local standards Ensure compliance with all health, safety, and labor regulations Monitor inventory levels, place orders, and prevent waste or shortages Track food and labor costs, ensuring performance remains within budget Submit daily and weekly financial reports to ownership Set and model high standards for guest engagement and service recovery Handle customer complaints promptly and professionally Ensure the store environment is welcoming, clean, and efficiently run Utilize POS and scheduling software for daily operations and performance tracking Maintain digital logs for maintenance, incidents, and team accountability Communicate clearly and regularly with ownership via reports and updates Uphold brand standards and guidelines Foster a positive, inclusive, and team-oriented culture Act as the local face of the brand for events, marketing, and community engagement
Job Description
Job Description
JOIN A GROWING GROUP! DUAL CONCEPT...GM WITH EQUITY ...QSR IN ANN ARBOR!
Location : Ann Arbor
Compensation : $45k-$55k PLUS Incentives / bonus
- UNIQUE OPPORTUNITY TO HAVE AN OWNER / OPERATOR ROLE...UNLIMITED POTENTIAL!
__________________________________________________________________________
The General Manager is responsible for the overall leadership, performance, and profitability of the dual-branded store. T
his role ensures consistent delivery of exceptional customer experiences, high-quality food service, staff development, and operational excellence.
The GM is accountable for hitting sales goals, controlling labor and food costs, and maintaining a clean, safe, and compliant store environment.
Key Responsibilities :
1. Leadership & Staff Management
2. Sales & Revenue Growth
3. Operations & Standards
4. Inventory & Cost Control
5. Customer Service
6. Technology & Reporting
7. Store Culture & Brand Representation
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General Manager • Ann Arbor, MI, US
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