Field Technical Support Commercial HVAC

Who We Are

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Here at Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development for all our employees, with a strong focus on promoting from within the organization.

Our Core Values of Integrity, Respect, and Excellence are more than just what we say, they are what we do!

What Drives Success

WHAT YOU’LL BE DOING

Under general supervision, develops and delivers training courses for training customers or technical employees in the installation, maintenance and repair of HVAC products.

• Troubleshoot technical inquiries.
• Identifies customer igates and resolves technical inquiries.
• Assists in developing, testing, and maintaining courses and materials used in training.
• Assists in establishing course content and student learning objectives.
• May prepare course syllabus, lesson plans, and student manuals, and coordinate the development of training aids.
• Reviews problem areas and identifies training needs.
• Develops criteria for evaluating the effectiveness of training activities.
• Updates course materials on a continuous basis to ensure timeliness and relevance.
• Conducts training using all methods of delivery.
• Up to 60 to 80% travel in the West Region in Arizona, New Mexico, Colorado, Oregan, Idaho, etc. (Mountain or West Coast)

What We Are Looking For

WHAT WE ARE LOOKING FOR

Advanced knowledge of assigned products and the application of diagnostic techniques and service aids.

What We Offer

Compensation : This is a salaried exempt role. The starting salary range for this role and market is between $68,800k to $90,300k annually. Factors that may affect starting salary include geography / market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits :  Subject to applicable eligibility requirements, the following benefits are offered for this role : tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to : 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture : At Lennox, our Core Values of Integrity, respect, and excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our ongoing growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers :  The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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