Job Description
Job Description
JOB SUMMARY : The Warehouse Shift Supervisor works with a team of Shift Supervisors and Managers supervising various assigned functions within the Excell warehouse. The Shift Supervisor is responsible for leading and directing their assigned team as requested by the department manager and is responsible for ensuring new team members are trained thoroughly and have a complete understanding of their job duties. The Shift Supervisor is responsible for keeping managers abreast of changes, potential problems and status updates and changes.
JOB REQUIREMENTS :
- Proven ability to effectively lead and direct others
- Previous supervisory experience
- Proficient in Warehouse Management System
- Has a full understanding of all areas of the warehouse and how they work together and the purpose of each function
- Ability to lift 30 to 50 lbs. repetitively
- Ability to work within established time and quality control goals for this area
- Ability to learn and master new tasks quickly
ESSENTIAL JOB FUNCTIONS : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions :
Leadership :
Communicates with team members and shares expectations, duties, daily assignment and goalsKeeps team on task by assisting in set up of new distribution orders as requiredProvides daily report and updates to Department Manager with concerns, potential issues etc.Responsible for issuing out damaged product from inventory and ensures that it is distributed and received by the Returns departmentAssists team with issues that might arise and escalates to Manager as necessarySupervises all team members assigned to their work area in the warehouseResolves conflicts between team members as necessaryEnsures that daily responsibilities of team members are completed and that daily distribution goals are metCollaborates with Manager to keep Warehouse Operations Manager abreast on all staffing needs and assists in re-assigning labor resources to ensure that all distribution areas have sufficient coverageSupports initiatives of Warehouse Operations Manager and models appropriate leadership behaviorDistribution :
Ensures metrics for all core customer processes are being met by utilizing the approved customer template and reporting systemPrepares sales orders for fulfillment ensuring that required inventory is availableWorks directly with Warehouse Distribution Manager to coordinate shipping needsKeeps Warehouse Operations Manager informed of warehouse supply needs and associated costs and ensures adequate supplies are availableAble to perform all functions related to fulfillment of distribution center ordersResponsible for keeping work are clean and safe by assisting with clean up of line and surrounding areasWorks with Managers of other departments in the warehouse to complete assigned projects on timeOTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
Performs other related duties as required and assignedKNOWLEDGE, SKILLS AND ABILITIES REQUIRED :
Ability to work effectively as part of a team and independentlyAbility to learn and master new tasks quicklyEffectively communicates, both orally and in writing, with coworkers, managers, and customersAbility to provide assistance in other work-related areas as requiredAbility to redirect team members in a positive and professional mannerMust be able to drive a forklift and hold current certificationAble to demonstrate Microsoft office use skills (word & excel)ENVIRONMENTAL AND PHYSICAL ACTIVITY REQUIREMENTS : The daily responsibilities of this position constantly require effective talking, hearing, sitting, walking and standing functions. Frequent repetitive motion activities are required. Must be able to read print and computer based materials and to do so with consistent accuracy. Most of these functions require light physical exertion and are conducted in a temperature controlled environment with occasional exposure to hot and cold temperature.
INTELLECTUAL / EMOTIONAL REQUIREMENTS : The occupant of this position must be able to perform the responsibilities of the position well under pressure. The position requires adaptability to performing a variety of duties, often changing from one task to another without loss of efficiency or composure. This position requires the ability to manage a number of projects at one time, and may be interrupted frequently to meet the needs and requests of others. It also requires adaptability to fluctuate between priorities on a daily basis while being responsive to needs as they arise.