Founding US Customer Lead

Our Mission

The way businesses buy stuff is completely broken . Whether it's SaaS, hardware, or contractors, the average B2B purchase takes over 3 months , requires 50+ emails , and involves multiple different stakeholders (IT, Legal, InfoSec, Finance, etc.). No one likes the way it is and it's slowing businesses down

Omnea's platform handles the entire purchasing process

giving employees an easy place to make requests (Intake), managing the necessary approvals for the purchase to be made (Approvals Engine), and automating all renewals management & supplier risk assessments. Omnea gives both buyers,

and finance & procurement leaders critical visibility into how, when, and why money is being spent.

Given the current market's increased focus on capital efficiency, there has never been a more vital time for businesses to use Omnea and get control of their spend. This is why we're one of the fastest growing Series A B2B businesses in Europe, backed by tier-1 VCs like AccelFirst RoundPoint Nine

Welcome to Spend Control 2.0 — built for tougher times.

Overview

We're looking for an exceptional generalist to join us as Omnea's first customer-facing hire. You'll be excited to design, build, and lead the US arm of the customer function, and have a massively accelerated career trajectory.

You'll be joining us at an incredibly exciting time, just as things are starting to take off! We're a Series A company having raised $25m from Accel, Point Nine, First Round, and 50+ renowned founders and industry experts. We've built an incredible & passionate team — every member was a top performer at their previous business.

Now we're ready to scale. We are looking for the best Customer Lead out there to help make Omnea one of Europe's leading tech businesses : come build with us!

What you can expect

In summary, you will own the entire US customer journey at Omnea. You'll become a product expert and be the voice of US customers internally.

You'll be spread across multiple areas — configuring the product, onboarding customers, and helping them to realise value from our platform — and the role will naturally evolve over time as we scale & you find your areas of strength.

• You'll be the first US customer-facing hire at one of Europe's fastest-growing early-stage companies working alongside an experienced team.
• You'll learn how to deploy a new & evolving SaaS product to some of the world's most renowned tech companies.
• You'll become a product expert , initially spending the majority of your time configuring the product with customers.
• You'll also be the first US Customer Success person at Omnea, working out how we'll achieve best-in-class net retention.
• You will run US onboardings & deployments , managing all of the stakeholders.
• You'll become an expert at building relationships & managing stakeholders at every level.

About you

We don't expect you to know exactly how to do absolutely everything when you join! We are looking for someone with the right attitude & skillset to take on this challenge.

inputs.

At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec!

A few things to note :

We work Tuesdays, Wednesdays & Thursdays in-person at our offices.

We're commercial, ambitious and we don't pretend otherwise!

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