IT Support Specialist

Details :

Visium Resources is seeking a reliable and dedicated IT Support Specialist . This person will collaborate closely with our client's Managed Services Team. This is a dynamic, fast-paced role focused on assisting employees with technical issues and office-related tasks. The ideal candidate will be comfortable with both technical and nontechnical communication, offering clear and simple explanations to ensure employees understand the solutions provided. No assistance needed from 3rd party companies. Candidates must be a US Citizen or US Permanent Resident.

Responsibilities

• Provide desktop support for PCs, mobile devices, application access, and user support.
• Administer and participate in the selection and implementation of a virtual desktop solution.
• Manage vendor relationships by acting as a liaison with the 3rd-party network management partner, ensuring firm objectives are met.
• Monitor network performance, identify risks, and support the implementation of network monitoring and controls.
• Support conference room technology, including audio / video setup and troubleshooting for Teams, Zoom, and Webex meetings.
• Primary Systems you would work with are Centerbase for time and billing, NetDocuments for document management, Adobe , Vonage for phone systems , and QuickBooks
• Play a pivotal role for their virtual desktop implementation and multifactor authentication rollout

Job Requirements

Details :

Skills / Experience :

Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. At Visium, our company's success is based on your success. When you work with us, you are never 'just a number'. You are our most important asset. Here, you will know us by name through our regular visits to client sites and even occasional luncheons. We will always be there when you need assistance and will always go the extra mile to ensure that you are as successful as possible. Whether you're looking for contract, contract-to-hire or permanent opportunities, we firmly believe there is no employment agency that will work harder for you than Visium.

Visium Resources is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business need.