Operations Supervisor

Operations Supervisor CCX Media – Brooklyn Park, MN Full-Time | On-Site About CCX Media CCX Media is a community-focused media organization serving cities in the northwest Twin Cities metro.

We produce local news, sports, municipal programming, and live productions across multiple distribution platforms.

As a small, non-profit organization with a big mission, every role is hands-on, collaborative, and vital to our success.

We are seeking a skilled and proactive Operations Supervisor to lead our technical operations, support master control activity, and support the day-to-day functioning of our broadcast, streaming, and production infrastructure.

Position Summary The Operations Supervisor oversees the technical, operational, and master control functions of CCX Media.

This is a fully onsite position that manages maintenance and repair of studio and field equipment, troubleshoots operational issues, ensures proper signal distribution, coordinates system upgrades and preventative maintenance, and assists with capital and operational budget planning.

This position is ideal for a technically minded, organized, solutions-oriented professional who thrives in a broadcast / media operations environment.

Key Responsibilities Technical Maintenance & Troubleshooting Perform and oversee maintenance, repair, and technical troubleshooting for studio, mobile production, field, editing, and IT systems.

Manage HVAC equipment related to production environments (where relevant).

Coordinate preventative maintenance schedules for cameras, switchers, servers, intercoms, routers, and other A / V infrastructure.

Assist News, Sports, public access, member cities meeting productions, and mobile production departments as operational / technical needs arise.

Support streaming platforms, live productions, municipal meetings, and special programming.

Master Control & Broadcast Operations Assist / backup daily master control operations to ensure accurate, reliable distribution of all CCX Media channels and streams.

Monitor automation systems, playout, routing, signal flow, and quality control.

Troubleshoot on-air or distribution issues in real time.

Systems Administration & Support Serve as secondary support to IT / Network and Technical Support teams.

Assist with networked media systems, storage, backup, security protocols, and user support.

Asset Management & Purchasing Manage inventory of technical assets and equipment.

Research, recommend, and coordinate purchases and replacements.

Oversee proper disposal of obsolete equipment.

Other Duties Perform additional responsibilities as assigned to support departmental and organizational goals.

Qualifications Minimum Education Associate’s degree in Broadcasting, Media Technology, Electronics, IT / Networking, or a closely related field OR equivalent professional experience.

Required Experience 3–5 years of experience in broadcast operations, master control, engineering, or technical services within a TV, cable, or media production environment.

Hands-on experience with troubleshooting broadcast, audio / video, and signal flow issues.

Understanding of IP-based media systems, digital routing, and networked production environments.

Preferred Previous supervisory or lead experience.

Experience with video production systems, playout automation, and multi-channel distribution.

Familiarity with municipal or PEG (Public / Education / Government) access operations.

Knowledge, Skills & Abilities Strong troubleshooting skills across a wide range of broadcast and technical systems.

Ability to plan, prioritize, and manage multiple operational tasks.

Strong communication skills when working with technical and nontechnical staff.

Ability to interpret wiring diagrams, signal flow schematics, and equipment documentation.

Commitment to accuracy, safety, and operational stability.

Capacity to stay calm and effective in real-time on-air situations.

Working Conditions & Physical Requirements Frequent walking, standing, lifting, bending, and equipment setup.

Ability to lift and carry production equipment (typically 25–50 lbs).

Occasional work on ladders or in tight equipment spaces.

Work performed in broadcast control rooms, studios, and office environments.

Compensation & Benefits Competitive salary based on experience.

Employer-supported health and dental benefits.

Paid time off, paid holidays, and PERA retirement contributions.

Opportunities for professional development and training.

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