South Carolina : Greenville / Spartanburg County Hiring Event

Relationship Banker II

At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development, and upward mobility. Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate who excels at identifying customer needs and possesses strong communication skills.

Primary responsibilities include achieving branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions; conducting outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones; educating and advising customers on Regions' Consumer and Business products and services, including all loan and deposit types; educating customers on emerging technology and digital solutions such as mobile, online, and ATM offerings; providing a consistent optimal customer experience; owning and resolving customer issues; referring customers to an internal team of experts when complex financial goals and needs are recognized; and following all bank processes and procedures and adhering to applicable laws and regulations.

This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https : / / fedregistry.nationwidelicensingsystem.org for more information.

Requirements include a high school diploma or GED, ability to work Saturdays as needed, ability to handle cash and process cash transactions, ability to communicate in person, on the phone, and through electronic channels, ability to use a computer on a frequent basis, including typing and sustained attention to a monitor, ability to walk and stand for extended periods of time, and ability to lift up to twenty (20) pounds.

Preferences include a bachelor's degree, life insurance license, and one (1) year of cash-handling, banking, and / or customer service experience.

Skills and competencies include ability to adhere to policies, procedures, and guidelines, ability to assist customers with digital banking offerings, ability to handle multiple priorities simultaneously, ability to oversee large sums of cash, excellent relationship-building skills, strong communication and customer focus, and bilingual in Spanish preferred.

Position type is full time. Compensation details include pay ranges that are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job range target : minimum $42,390.69 USD, median $50,378.50 USD. Incentive pay plans include commission incentive plan and formulaic incentive plan.

Benefits information includes paid vacation / sick time, 401K with company match, medical, dental and vision benefits, disability benefits, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program.

Location details : Simpsonville, South Carolina. Equal opportunity employer / including disabled / veterans.