Senior Benefits Account Executive

Senior Benefits Account Executive

JOB TITLE : Senior Benefits Account Executive

JOB TYPE : FLSA Exempt

ESSENTIAL DUTIES & RESPONSIBILITIES :

Primary Contact with the Producer

Manage the Client Insurance Program, utilizing agency management system. Generally manages larger and more complex accounts than the accounts than the Account Executive position. Duties include those that are done directly (higher level) or accomplished through other resources (i.e. assigned Analysts or external resources) and not limited to :

• Act as a main point of contact with the Producer
• Function as a main contact with vendors to ensure proper processing of requests necessary to effectively maintain the client's insurance program
• Maintain positive client relationship and have the ability to analyze situations, make proactive decisions and manage the follow-through.
• Demonstrate a strong consultative ability to instruct and direct the client
• Responsible for sharing knowledge, providing instruction, and delegating tasks to the Account Manager, Call Center, Benefits Admin, wellness and iCAF and any team member not specifically identified, as per Benefits Timeline.
• Inform Producer of upcoming deadlines and events.
• Maintain R : Drive / client files as per Department Guidelines.
• Manage "workflows" and administration as per Benefits Timeline.
• Manage and monitor administration of client benefit programs.
• Research and answer questions regarding client benefit plans, claims billings, etc.
• Manage and / or Deliver Wellness Presentations so that client understands full scope of MMA vendor capabilities.
• Demonstrate proactive work style and does not have to be asked or reminded of tasks. Demonstrates a leadership role in all aspects of job performance both within the office as well as with clients
• Manage upcoming deadlines and events (perhaps under direction of Executive Team Lead or Producer), informing and updating the Producer, as needed.
• In absence of more senior team members, provide direction and guidance to other team members when appropriate.

Primary Contact with the Market Place

Primary Contact with the Client

Check the Insurance Contract & Compliance

Teamwork

Function as team member of the Client Services team to ensure superior service to all MMA Clients. These activities include but are not limited to :

REQUIREMENTS :

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including : health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at : http : / / marshmma.com / careers