Commercial Roofing Service Sales

Job Description

We are currently seeking a B2B Sales Professional with experience in or strong knowledge of commercial roofing to join our expanding Sales team supporting Service Operations. This role plays a vital part in growing our service offerings across key North Carolina markets, including:

• StarCare service agreements
• Contracted roof repairs
• Emergency and disaster response services

A Great Fit for:

• Experienced B2B sales professionals in commercial roofing or related industries
• Roofing professionals (e.g. service techs, estimators, project managers, or superintendents) who are ready to grow into a sales role and explore a new career path

We value hands-on roofing knowledge just as much as sales experience - and we provide the tools and support to help the right candidate succeed in this role.

What We Offer:

• Base salary: $55,000 - $65,000 (based on experience)
• Commission: Competitive, performance-based, and uncapped
• Company vehicle provided
• Growth opportunities across multiple North Carolina markets
• Supportive team environment focused on mentorship and development

Job Duties:

• Core responsibility for executing high-level organizational sales strategies and market growth plans as it relates to NAR's service business

• Calculate square footages and geometrical properties of buildings to produce an accurate estimate of material costs. Calculate estimates for service projects.

• Analyze job information and recommend appropriate design given requirements of governing bodies.

• Develop knowledge of roofing system specs from our major manufacturers and product lines available. Remain current on the latest requirements and on industry technology and market trends.

• Create personal business plan to direct activities to meet and exceed quarterly and annual sales goals

• Effectively manage client expectations through sales process from service program development to service implementation and fulfillment

• Execute daily follow-ups on open contract repair, StarCare and service proposals and address customer objections or concerns

• Proactively prospect and develop accounts by cold calling and utilizing social media, emails and face to face meetings.

• Identify and network with decision makers of existing national or regional accounts to secure all business opportunities

• Arrange meetings with relevant decision makers to review maintenance and service opportunities

• Document all sales activities in Sales CRM to measure performance and update leadership on progress

• Prepare and present presentations to prospective clients, enlisting the assistance of leadership as needed

• Negotiate and close on opportunities following the guidelines approved by leadership

• Work with the Service Operations Team to problem solve any issues that may arise during the relationship with client.

• Other assignments as needed or requested

Skills and Experience Needed for Success:

• High School Diploma or equivalent

• 3-5 years B2B experience with a heavy emphasis in selling maintenance plans

• Experience with Microsoft Office products

• Strong skills in relationship building, presentation, problem solving, prospecting and closing

• Adept at managing client expectations through the sales process from program development to service implementation and fulfillment

• Ability to clearly communicate and negotiate in challenging sales situations

• Ability to achieve productivity goals as outlined by organizational metrics

Working Conditions:

• Must be able to perform work in a hybrid environment (including office, rooftops, customer spaces and warehouse.

• Must be able to work in extreme weather conditions ranging from extreme cold to extreme heat and other inclement weather circumstances

• Must be able to carry, set up and climb extension ladders to reach building heights of 20' +/-

• Must be able to climb a ladder or stairs to get onto a rooftop to conduct a meeting with a customer.

• Must be able to wear a full body harness when necessary for fall protection.

• Repetitive finger/hand/forearm motion necessary for completing data entry. Ability to manipulate keyboards, telephone keypads and copy equipment are essential.

• May have multiple hours working on a computer and/or phone and viewing data on a computer screen.

• Travel required as needed, both locally and overnight up to 75% dependent on customer needs and visits to site/customers by car in assigned area. May assist out of area as needed which may require traveling by plane.