Crew Member - Customer Service

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• Restaurant General Manager / Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT GENERAL MANAGER If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done.

You are just what we are looking for.As a Restaurant General Manager with Boddie-Noell Enterprises, you will be part of an established and stable organization.

We are committed to operating on the family values of respect, honesty, trust, excellence, teamwork and diversity; you will find that our support of our employees and their career development is second to none.

We will provide you with a comprehensive 7-8 week training course followed by additional ongoing career development classes designed to facilitate your continued advancement along our management path.

Your hard work and professional dedication will be rewarded with a competitive compensation package that includes full benefits.Who Are We?Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States.

Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise.

Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?Job Purpose StatementTo develop, support, and lead the restaurant team.

To be accountable for sales growth by maintaining the highest standards in quality, service, and cleanliness with constant focus on profitability.Job FunctionsInterview and hire qualified staff to operate the restaurant based on company standards and in compliance with state and federal regulations.Schedule sufficient staff to operate the restaurant and accommodate guest flow.

Manage labor costs to meet company standard.Train the management team and crew using current training system.

Evaluate performance at company designated intervals.

Design a development plan with each employee to improve performance.Maintain a cooperative, harmonious working relationship with management team and crew.

Provide coaching, counseling, and discipline as warranted.

Assist with crew member duties as needed.Conduct crew and management team meetings as needed to discuss operation procedures, promotions, safety, security, training, etc.Maintain an adequate supply of all products and items necessary to operate the restaurant.

Control inventory to meet company Food Cost Variance standard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventative maintenance procedures.Responsible for all cash.

Ensure adherence to cash procedures.Ensure personal appearance meets company standard and displays professionalism at all times.Recognize and adhere to all HR, sanitation, safety, and security policies and procedures to ensure a safe and compliant environment for all.Consistently exhibit the actions / behaviors which best demonstrateBNEsVision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc.

as a professional in every aspect of performance.

What Will You Need?Must be 18 years or olderMust meet Physical demands required of the roleMust be able to lead, recognize, and train successful talent2

Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands