Command Center Operator - 25

JOB SUMMARY :

Andy Frain Services is looking for a highly motivated individual that is multitask oriented to support one or more security contracts. The Command Center Operator is responsible for supporting all market segments within the organization. Command and control center specialists are responsible for managing and operating the nerve center of an organization, where information is processed, analyzed, and disseminated for effective decision-making and operational coordination. The command center operator role's activities could include phone calls and email communications, reviewing application statuses, corrective hiring errors, assistance in submitting STA applications, auditing for licensing and certifications, assisting employees and management with registration and account troubleshooting. He or she must possess and maintain a professional image and must demonstrate strong communication and problem-solving skills.

Current Shift Vacancy : Monday through Friday 11 : 00am to 7 : 00pm

RESPONSIBILITIES / DUTIES :

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

1. Administration assists in employee support aspects and overall support of the daily activity of branches and worksite's across the company. This would include. :

2. Training works with the field in auditing and identifying training non-compliance, assists in updating compliance records as needed.

3. Compliance Works with the local management team to ensure the necessary licensing and certification information is available and updates records as needed.

EDUCATION EXPERIENCE :

SKILLS AND ABILITIES :

WORKING CONDITIONS (Physical / Mental Demands)

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include :