Associate Client Success Manager

Job Description

Job Description

As an Associate Client Success Manager at IMO Health, you will help support our provider clients, including hospitals and healthcare systems. Your focus will be on building positive relationships, helping clients use our terminology and data quality solutions effectively, and providing guidance.

By understanding each client’s needs, you will assist them in reaching their goals and getting the most value from our solutions. Your work will contribute to client satisfaction, retention, and growth.

IMPACT YOU’LL MAKE :

• Enhancing client adoption and utilization of IMO Health products.
• Improving customer satisfaction and retention across assigned accounts.
• Supporting long-term client growth and value through strategic guidance.

WHAT YOU’LL LEARN :

WHAT YOU’LL DO :

WHAT YOU’LL NEED :

Compensation at IMO Health is determined by job level, role requirements, and each candidate’s experience, skills, and location. The listed base pay represents the target for new hires with individual compensation varying accordingly. These figures exclude potential bonuses, equity, or sales incentives, which may also be part of the total compensation package. Our recruiter will provide additional details during the hiring process.

IMO Health also offers a comprehensive benefits package. To learn more, please visit IMO Health's Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.