Valet
Atlantic HospitalityNortheast Harbor, ME, US19 days ago
Job type
- Full-time
Job descriptionExcellent customer service skills Strong driving abilities with a clean driving record Ability to navigate and manage multiple vehicles efficiently Attention to detail and organizational skills Physical stamina to stand and walk for extended periods Effective communication skills Ability to handle cash transactions accurately Primarily outdoors, exposed to various weather conditions Frequent interaction with guests May involve lifting luggage and other items Ambassador of Joy : Embody and promote a culture of positivity and enthusiasm, ensuring that both guests and staff feel welcomed, valued, and inspired. Customer-Centric Focus : Understand and anticipate the needs of both internal and external guests, consistently exceeding expectations. Meticulous Attention to Detail : Deliver work that is precise, thorough, and up to the highest standards of luxury hospitality. Effective Communication : Provide clear, concise, and actionable information to ensure colleagues, guests, and stakeholders are well-informed. Ownership & Accountability : Take full responsibility for tasks, ensuring they are followed through to achieve the desired results. Foster Team Collaboration : Work collaboratively within teams, motivating others to sustain exceptional levels of performance. Build Strong Relationships : Establish trust and foster cooperation with colleagues, guests, and partners to promote mutual success. Recognizes and reports potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc. Recognizes and reports potential security problems in the hotel, such as locking doors after hours, etc. Understands and follows policies and procedures for the hotel’s key control system and ensures others follow them. Any other duties assigned by Supervisor.
Job Description
Job Description
Description :
A valet in the hospitality industry is responsible for greeting guests upon arrival, professionally parking and retrieving their vehicles, assisting with luggage, and providing exceptional customer service, ensuring a positive first and last impression while adhering to all safety procedures and maintaining a clean parking area; essentially acting as a front-line ambassador for the establishment, often requiring a valid driver's license and a clean driving record.
Key Responsibilities :
- Guest Greeting : Warmly welcome guests upon arrival, open car doors, and assist with luggage as needed.
- Vehicle Parking : Safely and efficiently park guest vehicles in designated areas, following proper parking procedures.
- Vehicle Retrieval : Promptly retrieve guest vehicles upon request, ensuring they are ready for departure.
- Claim Ticket System : Issue and manage valet parking tickets, accurately recording vehicle details.
- Customer Service : Address guest inquiries, provide directions, and offer local recommendations.
- Luggage Handling : Assist guests with loading and unloading luggage as required.
- Traffic Management : Direct vehicle flow in the parking area, ensuring smooth operations.
- Safety Compliance : Adhere to all safety regulations regarding vehicle handling and parking lot procedures.
- Appearance and Demeanor : Maintain a professional appearance and positive attitude at all times.
Required Skills :
Work Environment :
Success Factors :
Safety and Security
Additional Responsibilities :
Requirements :
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Valet • Northeast Harbor, ME, US
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