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Credit Solutions Advisor - Canoga Park
Credit Solutions Advisor - Canoga ParkBank of America • Los Angeles, CA, US
No longer accepting applications
Credit Solutions Advisor - Canoga Park

Credit Solutions Advisor - Canoga Park

Bank of America • Los Angeles, CA, US
2 days ago
Job type
  • Full-time
Job description

Credit Solutions Advisor - Canoga Park

Bank of America – In-office culture, flexible office-based attendance.

Base Pay

$25.00 / hr – $29.00 / hr

Job Overview

Primary lending specialist within the financial center. Originates residential mortgage loans and offers a full range of banking products. Balances sales performance, operational risk, and client relationship care.

Key Responsibilities

  • Delivers First Mortgage and HELOC lending products in person or by telephone.
  • Provides Auto Loans, Credit Cards and Core Banking products.
  • Builds and deepens client relationships through personalized service and outreach.
  • Analyzes client financial needs and recommends products that align with priorities.
  • Submits mortgage applications, gathers supporting documentation and keeps clients informed throughout the process.
  • Responds to client requests and refers to internal partners as needed.
  • Coaches financial center associates to deliver an exceptional client experience.

Required Qualifications

  • Minimum 2 years of mortgage origination experience (or equivalent prior staff role).
  • Knowledge of credit and home lending requirements.
  • Excellent client listening, communication and service skills.
  • Critical thinker who can analyze financial and credit data.
  • Strong written and verbal communication; customer service orientation.
  • Works effectively in a collaborative team environment.
  • Adaptable to changing circumstances and learning new technology.
  • Committed to regulatory due diligence and compliance with federal and state policies.
  • Desired Qualifications

  • Experience in a retail loan origination role with exceeded goals.
  • Knowledge of conventional, jumbo, HELOC and government mortgage products.
  • Understanding of underwriting, closing procedures and FHA / HUD guidelines.
  • Strong computer skills and prior experience with laptop technology.
  • Skills

  • Client Management & Solutions Advisory
  • Risk Management & Credit Assessment
  • Pipeline & Referral Management
  • Relationship Building & Collaboration
  • Attention to Detail & Issue Management
  • Education & Shift

    High School Diploma / GED / Secondary School or equivalent. 1st shift. 40 hrs / week. Full-time.

    EEO statement omitted due to lack of applicable text in original.

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    Credit Advisor • Los Angeles, CA, US

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