Director of Operations

Required Skills & Experience

• 4+ years of experience managing complex operational workflows ideally in a home care or healthcare setting
• Strong skills in designing, implementing, and improving operational processes.
• Proven ability to lead cross-functional teams and foster a culture of accountability.
• Experience leading and collaborating with marketing departments
• Ability to manage relationships across multiple stakeholders with competing priorities.

Nice to Have Skills & Experience

Job Description

Insight Global is seeking an experienced and highly organized Director of Operations for our client, a large home care company, dedicated to providing exceptional home health services that prioritize both patient well-being and caregiver support. This client operates at the intersection of compassionate care and operational excellence, ensuring that every member receives the highest quality experience throughout their care journey. The Director of Operations will be responsible for overseeing and optimizing the operational processes that drive member experience and caregiver engagement. This role focuses on the end-to-end onboarding and care initiation process for members, ensuring compliance with clinical and regulatory requirements, and maintaining seamless coordination with insurance providers. The Director will also oversee the marketing department and play a key role in marketing to members and caregivers, attracting new business, and ensuring operational efficiency across the organization.

This position does not include oversight of finance, billing, IT, HR, compliance, or business development functions.

Compensation :

$130,000 to $150,000 per year annual salary

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.