Job Description
Job Description
Salary : $25-$30 hourly
The Onboarding & Systems Specialist plays a vital role in creating a seamless, welcoming, and supportive experience for new hires and employees across the organization. This role blends strong interpersonal skills with technical precision, ensuring that our people systems, tools, and processes not only function smoothly but also enhance our team culture. The ideal candidate will have a warm, approachable personality and a meticulous eye for detail to make sure every new team member feels valued, supported, and excited to join.
To be considered for this role, you must complete the Culture Index Survey (link here) . This is not a test - there are no right or wrong answers. It helps us build well-balanced teams and match people with roles where they can thrive.
Duties and responsibilities
Onboarding & New Hire Experience
- Coordinate the technical and systems side of onboarding to ensure new hires have timely access to all platforms, tools, and resources.
- Partner with hiring managers to deliver a welcoming and engaging first-day and first-week experience.
- Serve as a friendly, approachable contact point for new hires, answering questions and ensuring they feel supported.
- Guides new hires through completing required documentation, ensuring compliance and a smooth, confident start.
- Managing file compliance, documentation, background checks and references.
People Systems Management
Administer and maintain HRIS (Human Resources Information System), and related platforms with accuracy and confidentiality.Troubleshoot technical or access issues quickly, providing timely support to employees and managers.Implement process improvements to simplify and enhance the employee lifecycle experience.Technology Integration & Support
Support the integration of new people-related technologies and / or processes to ensure smooth adoption across the organization.Ensure that new employees have the needed logins, credentials and equipment to begin work immediately.Provide training, resources, and guidance to staff so they feel confident using our systems.Handle laptop transitions collect old devices, wipe data, and get them ready for new team members.Optimize system performance and maintain compliance with data and security standards.Manage and provide oversight to the tracking of company assets, furniture and equipment.Employee Experience & Culture
Model warmth, friendliness, and approachability in all interactions, ensuring employees feel welcomed and cared for.Contribute to engagement and culture-building initiatives by offering a human touch to technology processes.Anticipate employee needs and proactively remove barriers to a positive workplace experience.Acts as a cultural ambassador, traveling to regional offices to spark connection, share company values, and gather authentic team feedback.An other duties as assigned.Qualifications :
The ideal candidate possesses the following characteristics / skills :
High School diploma or equivalent required.2 years of administrative or office support experience (HR experience preferred, but not always required).Experience with office software (Microsoft Office, Google Workspace) and sometimes HRIS / payroll systems.Comfortable working with laptops and basic hardware setup from wiping old devices to getting new ones ready for team members.Strong interpersonal skills with a genuinely welcoming and supportive personality.High attention to detail, with the ability to manage multiple systems and tasks simultaneously.Ability to troubleshoot, problem solve, and communicate technical information clearly.Organized, proactive, and committed to creating a positive employee experience.Health & Financial Benefits :
Flexible Paid Time OffMedical Insurance including Dental and VisionPostpartum Wellness PackageHospital Indemnity BenefitFlexible Spending & Dependent Care AccountsMonthly Employer Contribution to Dependent Care AccountsAccident & Short Term Disability Insurance100% Employer Paid Life & Voluntary Term Life InsurancePet InsuranceMileage ReimbursementCell Phone ReimbursementDiscounted Cell Phone Plans401k With Up to 4% MatchWellbeing Benefits - Only at Sample Supports :
Weekly Catered LunchesEmployee Assistance Program with Free Mental Health, Legal, and Financial ResourcesMonthly Wellness SeminarsPaid Professional Development & Certification OpportunitiesFree Clinical Supervision for Qualified DegreesAnnual Anniversary Gifts & CelebrationsBonus Opportunities for All PositionsDream Project - See Our Dreams Here!5 & 10 Year Anniversary Trips - See the Trips Here!Virtual Sleep Training & Night Nanny Services for Eligible ParentsWeekly Meal Services for Eligible New ParentsSupplemental Parental Leave Pay for Qualified Employees