Entry Level Tech (ELT)

Position : Entry Level Tech (ELT)

Department : Service

Reports To : Service Center Manager

Salary Grade : DOE

FLSA Status : Full-Time / Non-Exempt / Hourly

Location : San Antonio, TX

Description

The individual in this role will be part of a training program under the guidance of experienced technicians and supervisors, developing technical knowledge and customer service skills as an Entry Level Technician under the guidance of experienced technicians and Field Service Support. This position involves maintaining excellent customer relations, adhering to safe driving regulations, and ensuring the timely completion of deliveries and repairs as needed.

Responsibilities

• Complete daily delivery and pick-up of office product equipment
• Maintain exemplary customer relations
• Perform repairs, maintenance, and refurbishment tasks under supervision
• Demonstrate mechanical aptitude and working knowledge of electrical and mechanical theory
• Maximize equipment up-time through effective repairs and customer training
• Communicate professionally with customers, colleagues, and management
• Keep inventory neat, organized, and accurate
• Complete administrative tasks accurately and on time

Experience & Required Skills

Education & Certification

Physical Requirements

Special Requirements

Note : This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.